Bartender

Benefits

Additional Information

JOB SUMMARY Prepares and serves drink orders for guests according to specified recipes using measuring systems. Sets up and maintains cleanliness and condition of bar, tables, and other tools. Prepares fresh garnishes for drinks. Stocks ice, inventory, service items, and paper supplies. Takes orders and delivers prepared food items. Removes soiled wares from bar top and tables and places in designated area. Anticipates and communicates replenishment needs. Processes all payment methods.Counts bank at end of shift, completes designated cashier reports, resolve any discrepancies, deposits receipts, and secures bank. Secures liquors, beers, wines, coolers, cabinets, and storage areas. Completes assigned opening and closing duties. Hourly Wage: $24 an hour plus tips! CORE WORK ACTIVITIES Reports accidents, injuries, and unsafe work conditions to manager; and completes safety training and certifications. Follows all company policies and procedures, ensures uniform and personal appearance are clean and professional, maintains confidentiality of proprietary information, and protects company assets. Welcomes and acknowledges all guests according to company standards, anticipates and address guests' service needs. Communicates with others using clear and professional language, prepares and reviews written documents accurately and completely, and answers telephones using appropriate etiquette. Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of others. Complies with quality assurance expectations and standards. Stands, sits, or walks for extended periods or for an entire work shift. Moves, lifts, carries, pushes, pulls, and places objects weighing less than or equal to 25 pounds without assistance. Attention to customer service with a professional and pleasant personality. Available to work a flexible schedule including evenings, weekends, and holidays. Performs other reasonable job duties as requested by Supervisors. CRITICAL TASKS Safety and Security Reports work related accidents, or other injuries immediately upon occurrence to manager/supervisor. Follows company and department safety and security policies and procedures to ensure a clean, safe, and secure environment. Follows policies and procedures for the safe operation and storage of tools, equipment, and machines. Identifies and corrects unsafe work procedures or conditions and/or reports them to management and security/safety personnel. Uses proper equipment, wears appropriate personal protective clothing (PPE), and utilizes correct lifting procedures, as necessary, to avoid injury. Completes appropriate safety training and certifications to perform work tasks. Policies and Procedures Follows company and department policies and procedures. Ensures uniform, nametag, and personal appearance are clean, hygienic, professional and in compliance with company policies and procedures. Protects the privacy and security of guests and coworkers. Protects company tools, equipment, machines, or other assets in accordance with company policies and procedures. Performs other reasonable job duties as requested by Supervisors. Guest Relations Welcomes and acknowledges every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible. Listens and responds positively to guest questions, concerns, and requests using brand or property specific process (e.g., LEARN, PLEASED, Guest Response, LEAP) to resolve issues and build trust. Addresses guests' service needs in a professional, positive, and timely manner. Anticipates guests' service needs, including asking questions of guests to better understand their needs and watching/listening to guest preferences and acting on them whenever possible. Thanks guests with genuine appreciation and provides a fond farewell. Provides assistance to individuals with disabilities, including assisting visually, hearing, or physically-impaired individuals within guidelines (e.g., escorting them when requested, using words to explain actions, writing directions on paper, moving objects out of the way, or offering access to Braille or TDD phones). Assists other associates to ensure proper coverage and prompt guest service. Engages guests in conversation regarding their stay, property services, and area attractions/offerings. Communication Speaks to guests and co-workers using clear, appropriate and professional language. Working with Others Supports all co-workers and treat them with dignity and respect. Develops and maintains positive and productive working relationships with other associates and departments. Partners with and assists others to promote an environment of teamwork and achieve common goals. Quality Assurance/Quality Improvement Complies with quality assurance expectations and standards. Physical Tasks Stands, sits, or walks for an extended

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