UX/UI Designer

About the role

At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world's leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people-Kyndryls-that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive. Primary Responsibilities Execution-Focused Design Delivery Design end-to-end user experiences for assigned products-from discovery and research through to implementation and refinement Produce wireframes, prototypes, high-fidelity designs, and UI specifications that developers can implement with minimal clarification Conduct lean user research (interviews, usability testing, contextual inquiry) to validate design decisions efficiently Work directly with vendors to ensure design implementation fidelity Deploy to products based on organizational priorities-sometimes focusing on one major system, other times supporting 2-3 related initiatives Cross-System Design Harmonization Identify shared patterns across systems within the same pillar (e.g., case management workflows, disbursement processes, registry interfaces) Design with awareness of related systems Build lightweight, pragmatic component libraries and design patterns that can be reused across similar applications Recommend design decisions that balance individual product needs with broader service coherence Share insights and patterns across product teams working on related systems Embedded Team Collaboration Integrate into product teams alongside product leads and development teams Participate in agile ceremonies across assigned products while maintaining connection to related systems Translate business requirements and user needs into actionable design solutions Present design rationale to stakeholders-explaining both product-specific decisions and cross-system thinking Coordinate with product leads when design decisions affect multiple systems in the same pillar Practical Design Improvement Champion accessibility and inclusive design pragmatically across all systems you touch Identify quick wins and incremental improvements based on user feedback and analytics Balance product delivery timelines with opportunities to improve broader design consistency

Requirements

• Experience & Expertise
• 6+ years of hands-on UX/UI design experience with demonstrated ability to deliver across diverse product types
• Portfolio showing end-to-end design execution across at least 5 different products or systems
• Evidence of creating design consistency across multiple related products or features within a product ecosystem
• Experience balancing individual product delivery with broader design system thinking
• Track record of effective collaboration with developers and successful design implementation
• Technical Skills
• Expert-level proficiency in Figma (our primary design tool)
• Strong understanding of component-based design and creating reusable patterns
• Practical knowledge of responsive design, web accessibility (WCAG 2.1), and design systems
• Familiarity with HTML/CSS sufficient to communicate effectively with developers and assess implementation feasibility
• Experience conducting user research using standard methods (interviews, usability testing, surveys)
• Working Style & Mindset
• Systems thinker who can zoom between detailed execution and broader pattern recognition
• Self-directed and able to work with ambiguity-you can identify what needs harmonizing without being told
• Pragmatic about design decisions-you know when consistency matters and when local optimization is acceptable
• Comfortable with fluidity-moving between products while maintaining design coherence across your work
• Strong communicator who can explain both product-specific rationale and cross-system implications
• Collaborative team player who builds relationships across multiple product teams
• Being You
• What You Can Expect
• Your career with us isn't

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