External Account Manager

About the role

To deliver annual GP and EBITDA targets through the effective management of a designated territory of customers. Drive business growth through the development of customer relationships whilst building development relationships with new customers through supplying KB and A1 products.

Responsibilities

• Manage relationships within a designated territory of customers ensuring that all opportunities for increases in revenue and margin are taken creating a sustainable pipeline of opportunities
• Deliver margin and volume growth in a designated territory of customers whilst driving continuous improvement in customer service
• Drive cashflow through effective management of customers to ensure cash collection and payment to terms
• Lead implementation of commercial and development strategies within the specified customer base.
• Have a thorough understanding of the bakery ingredients market uses a wide range of tools/ techniques to effectively analyse the bakery market to develop appropriate business growth strategies at the specified customer base
• Responsible for annual Budgets and quarterly and monthly Forecasts to ensure the business is holding the right stock levels
• Recognise customer campaigns/delist scenarios early and protects the business from any impact at the time and during deal negotiation
• Revise, protect and enhance strategy as new information becomes available
• Ensures continued development of new business pipeline with clearly reported Business Opportunity pipeline
• Works closely with a designated territory of customers Technical and Regulatory teams to drive NPD and EPD to maximise ranging and sales
• Works with K&B procurement to secure back to back contracts with customers that protects and enhances cash margin on agreed deals
• Manages the underwriting of stock with a designated territory of customers to minimise stock write off
• Works closely with A1 Cakes sales and development teams to continually grow a designated territory of customers through focused product and customer development
• Uses appropriate methods to prepare for and carry out negotiations. Develops knowledge of tools/techniques so they can lead to more complex future negotiations
• Works with key stakeholders to complete or adapt standard contract documentation to convert business needs into robust contracts with customers
• Your skills & experience:
• Essential:
• Significant sales experience in the bakery sector
• Experience of multiple product/portfolio selling
• Understanding of P&L and Balance sheet
• Negotiation experience
• Project management experience; product development, customer and supplier
• Highly numerate
• Data analysis - demonstrable Excel ability & systems
• Excellent communication skills (written & verbal)
• Constructing Contracts
• Desirable:
• FMCG
• Food (including Commodities)
• Degree or equivalent
• Experience of using SAP/ERP systems desirable
• Brenntag TA Team

Benefits

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