Graduate Assistant

Requirements

• Education:
• Must be a registered graduate student in good standing enrolled in a degree program at the University of Maryland and must be making satisfactory progress toward the degree.
• Department
• EDUC-College of Education
• Worker Sub-Type
• Graduate Assistant
• Salary Range
• Minimum - $35,074
• Benefits Summary
• For more information on Graduate Assistant benefits, select this link .
• Background Checks
• Employment Eligibility
• EEO Statement
• The University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University's Equal Employment Opportunity Statement of Policy.
• Title IX Non-Discrimination Notice
• Resources
• Learn how military skills translate to civilian opportunities with O*Net Online
• Search Firm Managed Recruitment
• There are some positions that are not advertised on this career site as the search is being managed by a Search Firm.
• Please visit the link below to see these available opportunities:
• Search Firm Managed Vacancies

Additional Information

Job Description Summary & Additional Information Graduate Administrative Assistant - Service Desk Assistant The administrative assistantship position is part of the Educational Technology Services (ETS) team in the College of Education, located in the Benjamin Building at the University of Maryland, College Park. *This initial appointment will be for 12 months *Requires a weekly commitment of 20 hours without major interruption *Is fully on-site, start date in late Spring 2026 *Must be enrolled in a Graduate Program at the University of Maryland, College Park The responsibilities of this role include: Maintaining adequate shift coverage during normal business operations per semester; Acting as the first point of contact for faculty and staff seeking to loan equipment or make a reservation Taking reservations for equipment and entering the information into a database and calendars Completing daily, weekly, and monthly forms, as well as equipment maintenance protocols Monitoring and corresponding through the ETS-desk email account Troubleshooting Tier 1 technical issues in ETS-designated classrooms and conference rooms Maintaining records in the Tech Desk inventory system Other related duties as assigned Candidate Requirements: Strong written and verbal communication skills with a customer-service-oriented approach Experience in a customer-facing or service role Proficiency with Microsoft Office and Google Workspace applications Availability to work up to 20 hours per week, Monday through Friday, between 9:00 a.m. and 4:00 p.m. Demonstrated problem-solving skills with the ability to assess situations and develop effective solutions Ability to work collaboratively in a team environment and engage professionally with a diverse community of faculty, staff, and students Capacity to quickly learn and apply new information and systems Preferences: Familiarity with both Windows and Apple (Mac) environments preferred Exposure to audio, video, and computer equipment is a plus Prior experience in an academic or higher education setting preferred Strong organizational skills with the ability to maintain thorough and accurate documentation Ability to manage multiple priorities simultaneously and adapt to changing needs Must possess a customer-friendly attitude This position is not eligible for telework and requires an anticipated graduation date of May 2027 or later. Required Application Materials: Resume Cover Letter List of References Best Consideration Date: April 30th, 2026 Posting Close Date: N/A Open Until Filled: Yes

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at University of Maryland? Share your experience