Deputy HR Director for Operations

About the role

The North Carolina Department of Health and Human Services (DHHS) is one of the largest, most complex agencies in the state, and has approximately 17,000 employees. It is responsible for ensuring the health, safety, and well-being of all North Carolinians, providing human service needs for special populations including individuals who are deaf, blind, developmentally disabled, and mentally ill, and helping poor North Carolinians achieve economic independence. Description of Work The Deputy Human Resources Director for Operations serves as a senior HR leader responsible for directing operational service teams within the DHHS Division of Human Resources. This position provides strategic and tactical leadership across core HR functions, including Classification and Compensation, Talent Acquisition, Benefits, Program Evaluation, and Project Management. It supports department-wide initiatives by planning, coordinating, and implementing HR programs and process-improvement efforts that align with agency goals. The Deputy HR Director for Operations role functions within a large, complex agency environment and ensures compliance with statewide and departmental policies, procedures, and standards. The position also partners with executive leadership to strengthen HR service delivery and advance organizational performance. Key Duties Include: - Lead operational HR service teams responsible for Classification and Compensation, Talent Acquisition, Benefits, Program Evaluation, and Project Management. - Plan and execute strategic and tactical HR initiatives that support departmental and statewide objectives. - Manage HR projects related to DHHS and OSHR initiatives, ensuring alignment with organizational priorities. - Develop, coordinate, and communicate HR policies to support consistent and compliant HR operations. - Provide technical expertise on agency-wide HR issues and special projects requiring advanced analysis or cross‑functional coordination. - Support the HR Director through strategic planning, operational planning, and leadership of key HR programs. - Lead process‑improvement and business‑enhancement initiatives to strengthen HR services, continuity, reporting, and customer service. - Plan, forecast, and evaluate work activities across assigned HR functional areas to ensure effective service delivery. - Initiate and manage annual and multi‑year HR projects to address operational needs and enhance HR service delivery practices. - Provide leadership and direction to HR staff responsible for implementing human resources programs across the agency. Knowledge Skills and Abilities/Management Preferences Salary Grade Range: $100,795.00 - $226,791.00 Recruitment Range: $100,795.00 - $140,000.00 Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement. The Knowledge, Skills, and Abilities (KSAs)/ Management Preferences are not required. Applicants who possess the following skills are preferred: Thorough knowledge of human resources management, administrative principles and techniques as they relate to the administration of a comprehensive HR management program . Proven ability to establish and maintain effective working relationships with directors and managers . Demonstrated skill in planning, leading, and directing the work of others . The Posting Will Close At 11:59 P.M. The Night Before The End Date This role is eligible to be Hybrid and has onsite reporting located within Raleigh, NC About the Department of Health and Human Services (DHHS): The North Carolina Department of Health and Human Services manages the delivery of health and human-related services for all North Carolinians, especially our most vulnerable people - children, elderly, disabled and low-income families. The Department works closely with health care professionals, community leaders, advocacy groups, local, state and federal entities and many other stakeholders to make this happen. About the DHHS Division of Human Resources (DHR): The DHHS Division of Human Resources is responsible for strategic and tactical human capital management within DHHS including compliance with all federal and state rules and regulations affecting employee relations, recruitment/selection, job evaluation, salary administration, benefits, workers compensation, safety, and core staff development. Compensation and Benefits: The State of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available t

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Additional Information

Agency Dept of Health and Human Services Division SEC OFFICE - HUMAN RESOURCES Job Classification Title Agency HR Director III (NS) Position Number 60050099 Grade NC26

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