Staff Site Reliability Engineer

About the role

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. At Diligent, we're building the future with people who think boldly and move fast. Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking. Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity. The future belongs to those who keep learning, and we are building it together. At Diligent, you're not just building the future - you're an agent of positive change, joining a global community on a mission to make an impact. Learn more at diligent.com or follow us on LinkedIn and Facebook What Diligent Offers You Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Grou

Benefits

Additional Information

Role Overview You'll be the technical lead behind highly available private cloud platforms that power large-scale SaaS services. As a Staff Site Reliability Engineer, you'll design and run VMware-based infrastructure, automate everything you can, and make sure critical systems stay fast, resilient, and secure. You'll work across VMware, Linux, Windows Server, Active Directory, networking, storage, and automation tooling to solve complex infrastructure problems at scale. You'll set the standard for reliability and engineering quality, drive modernization of legacy stacks, and partner with other SRE, network, security, and DevOps teams to deliver robust, enterprise-grade platforms. Here's a breakdown of what you'll do (not all of it, just the important stuff): - Design, operate, and improve VMware-based private cloud infrastructure across multiple datacenter environments. - Build automation that reduces manual effort, improves consistency, and strengthens operational reliability across infrastructure services. - Administer and troubleshoot Linux and Windows Server platforms that support critical business and customer-facing workloads. - Support core infrastructure integrations including Active Directory, DNS, authentication services, networking, storage, and load balancing. - Drive improvements in platform resilience, performance, security, and compliance through engineering best practice and infrastructure modernization. - Work closely with network, security, SRE, and DevOps teams, while contributing technical leadership, documentation, and mentoring to strengthen engineering standards. These are the essentials you'll need to get an interview: ● Strong experience in systems engineering or infrastructure roles, including significant time operating at a senior or staff level. ● Deep hands-on expertise with VMware vSphere, including ESXi, vCenter, HA, DRS, vMotion, and distributed switching. ● Advanced Linux systems administration skills, including troubleshooting, hardening, patching, and performance tuning. ● Practical experience with Windows Server and Active Directory, including DNS, Group Policy, and authentication services. ● Proven ability to build automation using tools such as PowerShell, PowerCLI, Python, Ansible, or similar. ● Strong enterprise datacenter knowledge across compute, storage, networking, monitoring, and operational support. ● Excellent problem-solving skills, with a focus on reliability, scalability, and improving how infrastructure is run. It would be great if you had these to, but we'll support you if you don't: ● Experience with F5 BIG-IP, AVI / NSX Advanced Load Balancer, or similar application delivery platforms. ● Exposure to technologies such as Pure Storage, Cisco UCS, or comparable enterprise datacenter platforms. ● Familiarity with Terraform, Jenkins, Azure DevOps, Git, or CI/CD tooling used in infrastructure automation. ● Understanding of security and compliance frameworks such as CIS, NIST, or ISO in an infrastructure operations setting.

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