Digital Core Consultant - Backup&File

Responsibilities

• Perform consulting, lead, participate, and support IT/Business projects, RfPs, and PoCs, providing technical guidance for tools and methods related mostly but not limited to File Services and Backup Technologies.
• Installation, operation and monitoring of File Servers and Backup Servers (Could involve HW, OS and SW according to defined concepts)
• Space/Capacity Management
• Development and Optimization of Concept Documents and Operations processes
• Study developments in Technologies around File Services and Backup in the market and identify opportunities for continual service improvement.
• Build test environments and conduct tests regarding functionality, practicality, and performance of Windows server standards and underlying tools and features (on-premise and in-cloud)
• Support problem management with root cause analysis and implementation of adequate solution measures.
• Manage and coordinate vendors and contractors in the scope of provider management activities.
• Quality and compliance checks of systems and assets within the scope of the team (e.g. Tenable scan, patch and antivirus management)
• Automation of tasks and activities
• Continuous performance analysis of server systems
• Continuous improvement of availability, quality, and efficiency of existing system solutions
• Participate in the rotating shift for 2nd/3rd level On-Call duty support
• Lead, Participate, Contribute in Incident/Major Incident/Problem management activities
• Request fulfillment of Server Team related Services
• Actively share know-how in the Group and maintain continuous contact with the customers of the systems and areas within scope
• Occasional outside-office-hour works for global meeting and maintenance work.

Requirements

• This position requires a BS degree in Computer Science or comparable degree and 5 years of experience.
• Knowledge / experience in File Service and Backup Technologies in required
• Knowledge / experience on Microsoft Azure Solutions or similar is required.
• Microsoft Certified: Azure Administrator Associate, Microsoft Certified: Azure Solutions Architect Expert, or other comparable/related certifications are considered advantageous.
• Good expertise in handling Microsoft client and server operating systems as well as in the area of network technology (in an office and production environment)
• Server Storage Hardware knowledge is an advantage
• Red Hat Certified Specialist in OpenShift Virtualization and/or VMware VCP-level knowledge is an advantage.
• Scripting knowledge such as Powershell is an advantage.
• Any other IT infrastructure certificates and/or experiences such as Storage, Network are an advantage.
• Several years of professional experience with expertise in the areas of IT Disaster Recovery and thereof Backup Restore for Server Infrastructure.
• Experience with IT infrastructure implementation projects
• Project management and/or provider management capabilities will be an advantage.
• Inventory management skill for a responsible area is required
• Capable of making decisions based on given standard operation manuals, procedures, compliance and security considerations.
• Adequate level of verbal and written skills in English is a must.
• Uses clear and effective verbal communications skills without supervision and provides technical guidance when required on expressing ideas, requesting actions and formulating plans or policies.
• Supports business processes without supervision by understanding and effectively using standard office equipment and standard software packages, while providing technical guidance as needed.
• Communicates with other people by speaking in a clear, concise and compelling manner.
• Willing to travel occasionally on national or international business trips
• Flexibility in working hours
• Works with guidance (but not constant supervision) to develop appropriate plans or perform necessary actions based on recommendations and requirements.
• Works under guidance (but not constant supervision) to analyze data trends for use in reports to help guide decision making.
• Works with guidance (but not constant supervision) to achieve full compliance with applicable rules and regulations in management and/or operations.
• Works with guid

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