Tech Lead Tech4Ops - Monitoring & Observability (AIOps)

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This is what we offer you Gross monthly salary between € 5.876 and € 8.395 (scale 10). Thirteenth month's salary and 8% holiday allowance 10% Employee Benefit Budget EUR 1,400 development budget per year Hybrid working: balance between home and office work (possible for most roles) A pension, for which you can set the maximum amount of your personal contribution View all our benefits. Job Title Tech Lead Tech4Ops - Monitoring & Observability (AIOps) Job Description You & your role As a Tech Lead, you combine technical understanding with a strong helicopter view: you grasp engineering details while continuously steering toward the broader area ambition, ensuring the right skills, processes and squads are in place to deliver on the Tech4Ops vision. Alongside this, you take on a broad HR and people‑leadership responsibility for around in total 40 internal and external colleagues, including offshore team members in India. You bring clarity in expectations and development, safeguard well‑being, and foster a safe, inclusive, and performance‑driven environment across culturally diverse teams. Your leadership style is rooted in multiplier principles: you amplify the strengths of others by giving ownership, challenging with intent, removing obstacles, and helping teams make their best thinking visible. By enabling rather than directing, you raise collective intelligence and unlock potential. You combine all of this with courage and ownership, moving quickly, navigating context effectively, and making things happen while keeping people and purpose at the center. Facts & figures 40 hours per week 9.5 million customers worldwide About Tech4Ops Tech4Ops is the engineering backbone that keeps Rabobank's digital environment running safely, reliably, and intelligently. We provide standards in essential operational capabilities to all IT squads across the bank, ensuring that applications, platforms, and infrastructure remain healthy, observable, and secure. Our work spans several core domains: Log data ingestion - centralising and organising operational telemetry from across the bank. Monitoring & observability - delivering real‑time dashboards, alerts, performance insights and end‑to‑end visibility for thousands of applications and services. Security monitoring (SIEM)- identifying and defending against external threats with advanced detection capabilities. Incident response - ensuring rapid reaction to disruptions with minimal customer and business impact. Vulnerability management - giving engineering teams and pen testers the tools to identify, track, and address potential weaknesses early and effectively. As the new Tech Lead Monitoring & Observability, you will work closely with the two other Tech Leads in the area. Together, you form the technical leadership that sets direction for the sourcing and delivery strategy and running the operation within the area. Together we achieve more than alone We believe in the power of differences. It is precisely by combining people's differences that we become an even better bank. We are curious about what you add to our team. You operate within the Tech4Ops area which is a subarea of Tech4DevOps within the Tech4Engineering Tribe. Your focus is explicitly on Monitoring, Observability, and AIOps, while security monitoring/services remains part of the wider area. Work on yourself and the world around you at the same time For us, your development and that of society go hand in hand. That's why we want to invest in you and work together for a better world. We summarise this in one sentence: 'At Rabobank, you work on yourself and the world around you at the same time. You'll see this reflected in your personal development budget, our hybrid working environment, and a healthy balance between work and home. You can work on banking services for our private and business customers, as well as societal issues such as food and energy transitions. Why everyone is welcome at Rabobank At Rabobank, we believe we become stronger through people who complement each other. By embracing our differences, we bring out the best in one another. We seek diversity in areas such as knowledge, skills, and experience, but also in gender, background, and culture. Across every department, we strive for variety and the freedom to be yourself - whoever you are. That's what diversity and inclusion at Rabobank is all about You & your talent Expertise in observability stacks, monitoring platforms, and telemetry frameworks (metrics/logs/traces) Strong (DevOps) engineering foundation (having Beta brains): Cloud platforms, automation, scripting, pipelines, and infrastructure‑as‑code. Courage and ownership: you take initiative, challenge norms, and move the organization forward. Strong coaching skills: you help teams grow in autonomy, engineering quality, and decision‑making. Academic working and thinking level, with at least 5 years of experience in a leadership role Conceptual clarity: you simp

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