Business Associate (Dental Practice)

Responsibilities

• Manage the full appointment cycle: scheduling, confirming, rescheduling, and follow-ups
• Process payments and handle financial transactions accurately
• Submit, track, and reconcile dental claims via CHAS, Medisave, and insurance portals
• Maintain organised clinic records, reports, and filing systems
• Manage office and dental supply inventory, ordering, and vendor coordination
• Provide professional front desk support and handle patient enquiries
• What You Need
• Diploma or degree in any discipline (business administration, management, or healthcare-related fields are a plus)
• Strong organisational and multitasking skills
• Proficient with computer systems and office software applications
• Good communication skills - professional yet approachable
• Able to work rotating day shifts including at least one weekend day
• Experience in admin, office coordination, healthcare, or customer service is advantageous
• Why Join Us
• 5-day work week with day shifts only (8.30am-6.15pm) - no night shifts
• All public holidays off
• Structured training and professional development
• Annual leave + additional Reward Leave
• Medical and dental benefits
• Performance incentives
• Career progression into senior administrative and clinic coordination roles

Additional Information

We are looking for a Business Associate to manage the administrative backbone of our dental practice. This role is largely administrative - appointments, billing, claims, records, and office coordination - with a patient-facing element that makes every day rewarding. Enjoy a 5-day work week with stable day hours and all public holidays off.

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