Customer Service Coordinator (Inbound- call center environment) #4849
External
Grail · USFull-timeOn-site6d ago
CRM
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About the role
Handle inbound calls, emails, and chats to resolve routine to moderately complex customer inquiries; process account and order changes; document interactions in CRM; escalate high-impact issues; meet service metrics and contribute feedback for process improvements.
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Company Intel
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