Operations Manager In Training
External
1-800-got-junk? · Bedford Heights, OHPrepare for this interview
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About the role
Are you looking for an exciting, hands-on outdoor job with ample growth opportunities? Then join us as our Operations Manager In-Training! At 1-800-GOT-JUNK?, we're the world's largest junk removal service, committed to providing exceptional customer experiences while promoting sustainability. We are looking for a passionate and driven Operations Manager to lead our team and enhance our operational efficiency. Position: Operations Manager In-Training Company: 1-800-GOT-JUNK? Location: Bedford Heights, OH JOB SUMMARY: As the Operations Manager In-Training, you will be trained at all levels to be fast tracked from Customer Experience Leader to Certified Sales Leader to Senior Sales Leader to Operations. Where you will oversee daily operations, ensure excellent service delivery, and manage our team of drivers and crew members. Your leadership will be critical in maintaining our high standards and achieving business goals.
Responsibilities
- Manage daily operations, ensuring efficient and safe junk removal services.
- Lead, train, and motivate a team of drivers and crew members on client sites.
- Monitor and improve operational performance and customer satisfaction metrics.
- Develop and implement operational policies and procedures.
- Manage inventory and equipment, ensuring maintenance and compliance.
- Collaborate with marketing to drive local outreach and customer acquisition.
- Analyze financial reports and assist in budget management.
- *Our company culture is the leader in our business and we are excited to offer new opportunities
- to join our team in Jacksonville. You may be a great fit for this position if you have previous
- experience in sales, moving, driving, warehouse, construction, customer service, maintenance
- and landscaping! Southwind and its group of companies are proud to be an Equal Opportunity,
- Affirmative Action, Veteran friendly employer.
- Job Type: Full-time
Requirements
- 1+ years in Logistics, KPI's, Sales, Dispatch, Fleet, and/or Management
- 21+ years of age and a valid driver's license (required for insurance purposes)
- Strong leadership and team-building skills.
- Ability to work in a fast-paced environment, manage multiple priorities, and work in our
- trucks as needed.
- Able to lift at least 50 lbs repeatedly!
- Proficient in Microsoft Office and operational software.
- Enjoy talking with customers on site residentially or commercially
- Southwind encourages team members to lead with innovation and purpose. We're a company built on integrity, teamwork, and ongoing development. Join us and help redefine home services.
Benefits
Additional Information
Ready to build a high-energy career where every day is different? Join our Field Sales & Service Team and help us deliver exceptional customer moments and powerful service experiences. We're Southwind- the highest-performing 1-800-GOT-JUNK? franchise group - built on integrity, accountability, and investing in people .
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