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Service Delivery Associate (Lockbox)

External
spsnorthamerica logoSpsnorthamerica · Pittsburgh, PA
Full-timeOn-site1d ago
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Responsibilities

  • Opening, sorting, and scanning incoming mail according to predefined procedures.
  • Operating scanning equipment to capture images of checks, payment coupons, and other documents.
  • Performing quality checks to ensure all items are processed correctly.
  • Maintaining confidentiality and security of all processed information.
  • Meeting or exceeding production and quality standards set by the company.
  • What we need from you:
  • Strong attention to detail and accuracy.
  • To be able to work both independently and in a team setting successfully.
  • The capability to use/learn technology such as: document scanning devices and basic computer operations.
  • Ability to handle physical duties associated with the job, such as lifting and moving mail trays and packages up to 25 pounds.
  • An ability to be bright, articulate, and neat in appearance.
  • Excellent communication skills, both written and verbal.
  • High school diploma or equivalent; additional education or training in a related field is a plus.
  • Previous experience in a lockbox or payment processing environment is preferred.
  • Travel: None or Negligible
  • Other Duties:
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Benefits

The expected compensation is an estimate, and the final offer will depend on skills, experience, and other job-related factors.Use of Artificial Intelligence (AI):No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. Our company uses the Greenhouse applicant tracking system, which does not apply AI in these parts of the hiring process.Vacancy Status:This posting is for an existing vacancy.Pay Range$20 - $20 USDCareer Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities!Learning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do!We Recognize Talent: We offer a variety of recognition programs for all levels of employees!Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.About SPSAt SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.SPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, coDental insuranceVision insurance401(k)Equity / stock optionsPerformance bonus

Additional Information

Come explore the Power of Possibility with a career at SPS! We have an excellent opportunity for an experienced Lockbox Processing Clerk to come grow with our team in Pittsburgh PA! This full-time position is ideal for someone with 1+ years of relevant experience looking for a stable place to work, learn, and develop. We are a cross-functional team looking for someone eager to make a lasting contribution! SPS offers a competitive benefits package including paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet discounts, EAP, education discounts, and a 401K with company match. Schedule: Typically, Sunday, Monday, Thursday, Friday, Saturday . 7 AM-4:30 PM

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