Duty Manager
External
Accorhotel · Udaipur, IndiaFull-timeOn-site1mo ago30+ days old, may be filled
ComplianceLeadership
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Responsibilities
- Supervise hotel operations during shifts
- Ensure high guest satisfaction and service standards
- Handle guest concerns and emergency situations
- Coordinate with Housekeeping, F&B, and other departments
- Prepare shift reports and maintain operational records
- Support and guide Heartist to ensure efficient operations
- Degree/Diploma in Hospitality Management preferred
- 3-5 years of hotel operations experience
- Strong leadership, communication, and problem-solving skills
- Flexibility to work shifts, weekends, and holidays
- Our commitment to Diversity & Inclusion :
- We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Additional Information
The Duty Manager is responsible for overseeing daily hotel operations during assigned shifts, ensuring smooth functioning of all departments and delivering excellent guest service. The role includes handling guest complaints, supervising Heartists, maintaining hotel standards, resolving operational issues, and ensuring compliance with safety and hospitality policies.
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