Operations Asst Manager/Manager
External
Barn & Potter · Kaki Bukit View, SingaporeS$48K–S$60K/yrFull-timeUnknown1w ago
ComplianceMentoring
Prepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Operations Management
- Oversee daily operations of all retail outlets to ensure consistent performance and operational excellence
- Develop and implement operational policies and procedures to improve efficiency and customer experience
- Monitor store performance metrics, including sales, customer satisfaction, and operational costs
- Ensure stores comply with company standards, including cleanliness, visual merchandising, and safety regulations
- Staff Management, Training
- Recruit, train, and mentor store managers and retail staff
- Develop and facilitate engaging training sessions on product knowledge, sales techniques, customer service
- Facilitate in-store training sessions on weekdays during retail hours, provide one-on-one coaching and mentoring
- Monitor and evaluate the effectiveness of training initiatives through feedback and KPIs, making adjustments as necessary
- Manage stock levels, inventory control, and replenishment to ensure product availability
- Collaborate with the purchasing team and marketing team to align stock levels with sales trends
- Oversee inventory audits and address discrepancies
- Sales and Customer Service
- Drive sales targets and develop strategies to achieve business objectives
- Analyze sales data and market trends to identify opportunities
- Collaborate with the marketing team to execute promotions and campaigns
- Compliance and Reporting
- Provide regular reports on store performance, challenges, and opportunities
- Implement corrective actions based on audit findings or management feedback
- Qualifications and Requirements
- Relevant qualifications in Business Administration, Retail Management, or other related field
- Proven experience in retail operations, with a minimum of 3-5 years in a managerial role
- Preferably with 2-3 years of professional experience in facilitating retail training and development programs
- Willing to work in a retail environment and follow retail operating hours
- Job Types: Full-time, Permanent
Benefits
Additional leaveProfessional developmentPromotion to permanent employeeWork Location: In person
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at BARN & POTTER PTE. LTD.? Share your experience