Retirement Record Keeping Specialist

Responsibilities

• As an Entry-Level Retirement Record Keeping Specialist, you will be responsible for a variety of essential tasks to support our retirement record keeping processes, including:
• Payroll Processing: Assist in processing payroll transactions related to retirement plans.
• Payroll Census Validation: Verify the accuracy of payroll census data.
• Loan Processing: Support the processing of participant loans, ensuring compliance with plan rules and regulations.
• Loan Payoff Processing: Handle loan payoff transactions, maintaining accurate loan records.
• Fee Liquidation: Assist in the liquidation of plan fees and ensure proper accounting.
• Rollover Cash Reconciliation & Processing: Help reconcile and process rollover contributions.
• New Hire Enrollment Reviews: Review and process new hire enrollments.
• Routine Participant & Client Communication: Maintain effective communication with plan participants and clients, addressing inquiries and providing support.
• Quality Checking: Learn and perform quality checks on the work of peers to maintain the highest standards of accuracy and compliance.
• Sales Force Workflow Logging: Continuously monitor inbound cases in Sales Force.

Requirements

• Excellent problem-solving and critical thinking ability.
• Show initiative and be proactive when necessary.
• Be highly organized, electronically, and with paper.
• Quality-driven with a strong sense of accountability.
• Diagnose problems and offer resolution.
• Communicate effectively, both verbally and in writing.
• Be open and flexible in a dynamic environment focused on continuous improvement.
• Operate standard office equipment.
• Use required software applications, including Microsoft Office 365 and established databases.
• Efficiently manage time and resources.
• Establish and maintain effective working relationships at all levels of the organization.
• Thrive in a fast-paced environment committed to meeting deadlines.
• Work independently as well as collaboratively within a team environment.
• Training and Development:
• This position offers a comprehensive training program designed to equip you with the necessary knowledge and skills to excel in retirement record keeping. You will have the opportunity to learn from experienced professionals and develop your expertise in this field.
• Career Growth:
• As an entry-level retirement record-keeping specialist, you will have the opportunity to advance your career within our organization. We encourage and support the growth of our employees as they gain experience and expertise in retirement record keeping.
• For more information about Raymond James & Associates (RJA) and Northwest Plan Services (NWPS), please visit: https://www.nwpsbenefits.com/
• About NWPS:

Benefits

Additional Information

Job Description Summary Execute standard banking transactions for specific units or operating/processing departments in accordance with administrative and operational processes. Process a range of specialized and non-standard transactions that usually require some research or investigation. Job Description An in-office, three-day-a-week hybrid schedule for a candidate local to one of our Seattle, WA, Mill Creek, WA, Puyallup, WA, San Jose, CA and Towson, MD office locations. Join us in helping people save for their future. Our company offers employers the ability to provide retirement savings plans to their employees through 401(k), 403(b) or other qualified plans. NWPS strives to provide an extraordinary work environment that supports the happiness and well-being of our staff, clients, and company, in that order. We believe we should all act in the best interest of our clients and fellow staff members, treat each other with respect, and expect the same of ourselves as we do from everyone else. Do the right thing, all the time, take care of clients, and we all succeed together. Join us to work on a team of critical-thinking, detailed-oriented people who support our clients and their employees with their retirement savings plans' operation. You'll oversee daily activities like investing payroll contributions, determining if an employee is eligible for benefits, processing requests for withdrawals and more. As you learn and build your skills, you'll have the chance to explore other career opportunities.

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