Major Incident Management Analyst
External
Ahold Delhaize Usa · Chicago, IL$75K–$129K/yrFull-timeOn-siteToday
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About the role
Lead and coordinate rapid response to major IT incidents, manage communications with stakeholders and executives, enforce ITIL-aligned processes, drive post-incident analysis and continuous improvement, and collaborate with service desk, infrastructure, vendors, and delivery teams to restore service.
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Company Intel
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