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Principal AI Research Engineer

External
levelai logoLevelai · Bangalore, India
Full-timeHybrid3w ago
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About the role

Level AI is a Mountain View-based conversational intelligence company building the AI platform that powers modern contact centers. Our systems analyze millions of customer interactions to surface insights, automate quality assurance, and drive real-time agent guidance. We work at the frontier of applied speech and language AI, and our research directly shapes products used by enterprise customers every day. We are looking for a Principal AI Research Engineer to set the technical direction for our most ambitious AI initiatives. You will lead research on large language models, speech understanding, and retrieval systems-then translate that research into production capabilities at scale. This is a senior individual-contributor role for someone who thrives at the intersection of cutting-edge research and real-world deployment, and who can raise the technical bar across the entire AI organization.


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