Service Engineer

About the role

Technical Operations & Maintenance - Perform preventive, predictive, and corrective maintenance for all M&E systems, including electrical (UPS, power distribution, SLD, load bank testing), mechanical (CRAC, WDS, AHU), and fire protection systems (FM200, alarms). - Troubleshoot faults, conduct root cause analysis, and carry out equipment servicing, repairs, and brazing tasks as required. - Conduct system health checks, technical inspections, and participate in Testing & Commissioning activities (SAT, IST, UAT, ABS). - Ensure all work complies with engineering standards, safety regulations, and best practices. Technical Expertise, Planning & Support - Develop and implement lifecycle parts replacement programmes and recommend technical solutions or capacity upgrades (e.g., UPS sizing, electrical capacity evaluation). - Generate accurate field service reports (FSR) and maintain operational records using the D365 Field Service App for job tracking, reporting, and attendance. - Support project activities and emergency response operations, including standby duties and after-hours recovery support. - Read and interpret M&E drawings, equipment manuals, and technical documents to support operational planning and troubleshooting. Vendor and Team Collaboration - Work independently and collaboratively within the technical service team to meet service and performance objectives. - Supervise and coordinate on-site vendors to ensure timely and quality completion of work. - Assist in the training and onboarding of new engineers, sharing operational knowledge and best practices. - Communicate site issues, faults, and non-compliance promptly to supervisors or the Service Manager. - Any other duties assigned by Manager.

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Company Intel

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