Country Transportation Manager

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Country Transportation Manager Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering-for each other, for our customers, and ultimately for the people who rely on the services we support. Discover what your 25,000 future colleagues already know: Why Syneos Health - We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. - We are committed to building an inclusive culture - where you can authentically be yourself. Central to this is our purpose - Driven to Deliver - which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone's life. - We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress. Job Responsibilities JOB RESPONSIBILITIES Transport Operations Management - Implement and oversee transportation management program including vendor selection, vendor relationship, technological needs, employee sign-up methodologies, and compliance assurance. - Oversee daily transport operations for local employees; special transportation requirements for visiting employees; and transportation for clients or visitors. - Plan, schedule, and monitor route optimization to ensure employee satisfaction and reduce travel time and cost. - Ensure timely pickup and drop services across all shifts (including 24/7 operations). - Manage transport control room activities and monitor fleet movement in real time. - Coordinate with CRES or facility teams, security, and business units to support transportation during peak hours or during special events. - Manage and review cab rosters of employees. Vendor and Fleet Management - Manage transport vendors including cab aggregators, fleet operators, and cab services. - Ensure vendor compliance with SLAs, performance metrics, legal requirements, and company policies. - Conduct periodic audits of vendor vehicles to assess safety and appropriateness for use - Conduct periodic audits of documentation and recordkeeping to ensure compliance with legal requirements and company policies. - Conduct periodic audits of driver behavior to ensure they meet company standards of behavior and presentation. - Verify and maintain updated records of licenses, fitness certificates, insurance, and permits. - Partner with Corporate Security to ensure appropriate deployment of escort guards. Safety, Compliance & Governance - Implement company transport safety policies and emergency response procedures. - Support real-time response to violations of safety policies and emergency response. - Ensure compliance with government regulations. - Ensure adherence to women's safety protocols, GPS tracking, panic buttons, and escort policies where applicable. - Support investigations into violations of safety protocols. - Support investigations into complaints against drivers or escort guards. - Conduct regular safety trainings for drivers and staff. Cost & Budget Management - Prepare, manage, and control the transport budget. - Review invoices, verify billing accuracy, and track cost-saving opportunities. - Drive initiatives to optimize fleet utilization and reduce operational expenses. Stakeholder Collaboration - Work with Operations, HR, Admin, Business Continuity, and Security teams for transport planning. - Plan for business continuity scenarios, crises, or unexpected transport disruptions. - Support Business Continuity Team in the event of a disruptive or crisis event. - Conduct regular communication with employees to handle grievances related to transport. Technology & Reporting - Utilize transport management systems (TMS), GPS dashboards, and MIS reporting tools. - Generate daily/weekly/monthly MIS reports covering usage, cost, compliance, and issues. - Drive digitization initiatives such as automated scheduling, RFID/GPS tracking, mobile application support, other needed technologies including investigation of future technologies. QUALIFICATION REQUIREMENTS - College degree, preferably in Business Administration, Logistics, Supply Chain - MB

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