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Customer Service Representative (Call Center Experience)

External
Collabera2 logoCollabera2 · Mason, OH
ContractOn-site109mo ago
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Requirements

  • Call Center experience preferred
  • 2 or more years Customer Service experience
  • Must be able to type 50 wpm
  • Must be able to work extended business hours and weekend hours on a rotating basis.
  • Knowledge in Basic Optics helpful
  • Knowledge of Microsoft Office Environment
  • Start Date: June 26, 2017
  • HOURS OF OPERATION ARE BETWEEN THE HOURS OF:
  • 8:00 AM - 9:00 PM Monday - Friday
  • 9:00 AM - 7:00 PM Saturday
  • Candidate would need to be available to work during any of these hours but would only be assigned to a regular 8 hr. shift
  • Shifting Hours:
  • 11:30 AM - 8:00 PM
  • 12:00 PM - 8:30 PM
  • 12:30 PM - 9:00 PM
  • Training is approximately 10 business days. (Paid Training)

Additional Information

GENERAL FUNCTION: Customer Service Representative Provide excellent customer service by communicating effectively with Client's consumers and internal business partners via multiple channels.


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