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Operations Specialist

External
kodiak logoKodiak · Lancaster, TX
Full-timeOn-site2w ago
DocumentationRoboticsSAFe
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Requirements

  • Willing and able to work flexible shifts & schedules including days, nights and weekends
  • Be a motivated individual with the ability to work under high stress situations while using good judgment
  • The ability to use critical thinking and problem solving skills
  • Strong understanding of how to properly troubleshoot problems while using various Operating systems
  • Knowledge in Google Office such as spreadsheets, docs, drive, etc.
  • Excellent organizational skills and the ability to prioritize and multitask
  • Previous experience in a call center or similar environment preferred

Benefits

Competitive compensation package including equity and bonusesExcellent Medical, Dental, and Vision plans through Kaiser Permanente, Anthem, and Guardian (including a medical plan with infertility benefits)Accrued PTO and generous parental leave policiesLong Term Disability, Short Term Disability, Life InsuranceWellbeing Benefits - Headspace, One Medical, Gympass, Spring HealthFidelity 401(k)Commuter, FSA, Dependent Care FSA, HSAVarious incentive programs (referral bonuses, patent bonuses, etc.)Health insuranceDental insuranceVision insurance401(k)Paid time offFlexible scheduleEquity / stock optionsPerformance bonusParental leave

Additional Information

Kodiak Robotics, Inc. was founded in 2018 and has become a leader in autonomous ground transportation committed to a safer and more efficient future for all. The company has developed an artificial intelligence (AI) powered technology stack purpose-built for commercial trucking and the public sector. The company delivers freight daily for its customers across the southern United States using its autonomous technology. In 2024, Kodiak became the first known company to publicly announce delivering a driverless semi-truck to a customer. Kodiak is also leveraging its commercial self-driving software to develop, test and deploy autonomous capabilities for the U.S. Department of Defense. As an Operations Specialist you'll be assisting our development and production operations in a safe, efficient, and precise manner at Kodiak. In this role, you will: Communicate with multiple safety drivers in an energetic and courteous manner Accurately track and precisely document progress of runs throughout your shift Manage and update info accordingly within the company's Truck Management System Set driver schedules based on available assignments which could include weekend and night shifts Create and maintain SOP documentation for operations processes Troubleshoot and document any issues encountered with the autonomous system Report trip issues and logistical discrepancies as needed Assist with AV system setup which includes cross-checks through checklist and other required health checks

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