Implementation Consultant

Responsibilities

• You will work as part of a larger team supporting a client implementation of Alfa Systems, reporting into the Alfa Project Manager or Alfa Implementation Architect. With the support of the Alfa team, you will contribute to a specific area of the client project such as:
• Business analysis, including:
• Requirements gathering and documentation of user stories; working closely with our customers and software engineering teams to identify gaps and ensure new features satisfy customer requirements
• Participating in process mapping workshops and process documentation, including operational processes with significant accounting, reporting and integration impacts
• Configuring Alfa Systems to support customer requirements and business processes
• Support of accounting and finance workshops
• Application support, including:
• Defect investigation and triage, collaborating closely with our software engineering teams to ensure issues are resolved efficiently; performing QA and review of issues; understanding customer impacts and providing workarounds pending issue resolution
• Assisting our clients with ensuring test coverage and requirements traceability
• Data conversion, including:
• Participating in data mapping workshops; transform and load development; data reconciliation and troubleshooting
• Data conversion execution during the go-live event and prior dress rehearsals
• Training, including development of Alfa Systems training materials and training delivery
• Provide input into workstream and project planning
• Proactively identify risks & issues that might impact delivery timelines
• Continue to learn about Alfa Systems and the industries we support, sharing this knowledge with the broader company
• Report on progress, work within timelines, and monitor budget for your area of responsibility
• Develop exceptional relationships with members of the customer and Alfa teams through tact and diplomacy
• We would love you to have:
• Prior Business Analysis and/or Consultancy experience
• Knowledge or experience of software development life cycles (SDLC) and enterprise software implementation
• Proven problem solving abilities
• Excellent verbal and written communication skills
• Preferred:
• Prior experience working on an Alfa implementation
• Experience in the auto finance/equipment finance field
• What we'll do for you
• Support you in flexible hybrid or remote working
• 25 days' annual leave plus bank holidays and flexible cultural days
• Pension contribution match up to 6%
• Provide private health insurance and access to private 24/7 online GP
• Support you with enhanced maternity, paternity and adoption leave with family-friendly policies
• Provide Income protection
• Provide Life, disability and worldwide travel insurance
• Offer interest free loans of up to £10,000 after probation period
• Offer Gympass given access to a range of health and wellbeing gyms, classes and apps
• About Alfa
• Culture

Benefits

Additional Information

Ready to embark on an exhilarating career journey? Join our diverse team and ignite your potential in a growing, innovative environment! Inclusion is the beating heart of Alfa so whoever you are, you can show up as your best self every day - be that from home, from our office, or a little bit of both. We are a diverse group of dedicated individuals, working with some of the biggest names in our industries to support them through major transformational change; all we are missing is you. Alfa is looking to recruit a Senior Implementation Consultant to join our team.

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