Business Systems Trainer

Responsibilities

• Design and deliver engaging training sessions to support colleagues in using core business systems effectively
• Create high-quality learning materials including workshops, eLearning content, user guides and digital resources
• Deliver training through a variety of methods including face-to-face, virtual and blended learning
• Support system rollouts and digital changes by enabling colleagues to understand and adopt new processes
• Work closely with internal teams to ensure training reflects system updates and organisational priorities
• Identify learning needs and continuously improve training based on feedback and performance data
• Coach and support colleagues to build confidence and capability in using systems and tools
• Maintain accurate training records and contribute to reporting on learning activity and outcomes

Requirements

• Experience in a Learning & Development, training or teaching role, ideally with exposure to systems or technical training
• Proven ability to design and deliver engaging training content across different formats
• Strong communication and facilitation skills, with the ability to explain complex information clearly and simply
• Experience creating user-friendly learning materials such as eLearning, guides, videos etc
• Good organisational skills, with the ability to manage multiple priorities and deadlines
• A proactive and adaptable approach, with a strong focus on continuous improvement
• Confidence working with a range of stakeholders and supporting people with different levels of digital capability
• What You'll Get:
• 30 day holiday entitlement (increasing to 33 days after 3 years' service), plus bank holidays
• Opportunity to buy or sell holidays
• Competitive salary
• Electric Vehicle Salary Sacrifice Scheme
• Flexible and Hybrid working
• Supported training and development opportunities
• Health and Wellbeing Cash Plan
• Competitive Pension Scheme
• If you want to work in a role that makes a real impact on improving people's lives and you know you'd be a great fit, please apply today!
• We may close this vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
• The Company
• An innovative housing provider, with customers at the heart of everything we do.
• We're an award-winning housing association, with over 7,000 homes across Runcorn and Widnes in Cheshire, and now expanding geographically across the North West.
• We're known for our innovative approach - strengthening our reputation as a landlord of choice in the borough and beyond.
• Role Closes: 14th July 2026

Additional Information

Business Systems Trainer Waterfront Point, Widnes Full-Time, Permanent Here at Halton Housing, we are looking for an engaging Business Systems Trainer to join us at an exciting time of growth and change. This is a new role where you'll play a key part in supporting our colleagues to confidently use our systems in the right way, improving both individual performance and the services we deliver to our customers. You'll take a user-focused approach, turning system use into clear, practical learning, delivered across both on-site, virtual and blended learning environments. You'll also be a go-to expert for others designing/delivering training and learning experiences. Hours : 37 hours per week (Monday - Friday) Duration : Permanent

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