Inside Sales Representative - Back to Nature

About the role

Responsible for driving sales growth by building relationships with prospective and current customers. Identify needs, provide advice on lawn care solutions and close sales to generate revenue growth . Education: - High school diploma or GED; Bachelor's degree in business, marketing, or a related field is a plus.

Requirements

• Minimum 1 year of sales or customer service experience preferred.
• Ability to learn and execute inside sales techniques such as consultation, negotiation, upselling, cross selling, and closing.
• Attention to detail and problem-solving abilities.
• Strong written and verbal communication and interpersonal skills.
• Ability to obtain and utilize agronomic terminology and explain it to customers effectively.
• Ability to learn and utilize CRM software, Microsoft Office Suite (Excel, Word, PowerPoint), and data management tools.
• Goal-oriented with the ability to meet or exceed sales targets.
• General Responsibilities:
• Conduct outbound calls to potential and existing customers to promote and sell lawn care chemical services, both warm leads and cold calling
• Respond to inbound inquiries via phone, email, or chat, providing information on products, services, and pricing.
• Upsell and cross-sell customers by understanding their needs and recommending appropriate solutions to enhance lawn health and appearance.
• Establish and maintain strong relationships with customers, ensuring a positive customer experience.
• Follow up with leads and clients to nurture long-term partnerships.
• Stay updated on the company's products, services, and industry trends.
• Provide customers with technical information about lawn care chemicals and their applications.
• Achieve or exceed monthly sales quotas and targets.
• Accurately record customer interactions, sales activities, and order details in the CRM system.
• Provide regular sales reports to the Sales Manager.
• Work closely with the marketing team to align sales efforts with promotional campaigns.
• Partner with the operations team to ensure timely and accurate service delivery.
• Qualifications and Skills
• Knowledge, Skills and Abilities:
• Customer focused
• Consultative sales skills via telephone, email, and text messaging
• Excellent communication skills
• Self-management
• Detail oriented
• Positive and encouraging attitude
• High School Diploma or equivalent
• Able to pass a drug screen and criminal background check
• Must have experience in Lawn Care, Landscaping, Golf Course, Turf, or Pest Control to be considered

Benefits

Additional Information

Back to Nature, an ExperiGreen Lawn Care Company, is a national provider of lawn, tree and pest control services. We are committed to providing personalized attention for our associates. Our focus is to develop our people by building proud, dynamic teams while helping associates reach their personal and professional goals. We continuously strive to make our company an exciting and motivating place of employment. Back to Nature is currently seeking an Inside Sales Representative. If you set high standards for Excellence, Integrity and Customer Service this may be the position for you!

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