Senior Coordinator, Telesales
External
Deliveryhero · Kuala Lumpur, MalaysiaPrepare for this interview
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About the role
While leads are provided, you will be expected to: ● Have the ability to sell on the phone as second nature. ● Be relentless in researching, reaching out to, and speaking to the right decision-makers in a business. ● Be sales-minded and resourceful to hit set KPIs. ● Meet requirements in documentation accuracy, partner approval, and systems processing. ● Keep records of calls and sales and note useful information in an organized fashion. ● A knack for objection handling, persuasiveness, instilling urgency, and acting in a fast-paced fashion. ESSENTIAL EXPERIENCE, SKILLS AND KNOWLEDGE. ● As this is a 100% telesales role, the incumbent must be comfortable making outbound calls via digital communication tools and be on the phone over extended periods of time. ● Able to communicate in English effectively, an added advantage for the ability to speak, read & write in Malay fluently. ● Previous telesales experience is not necessary but is an added advantage. ● Comfortable in working with online business tools such as Google applications. Experience with Salesforce is a plus, but not mandatory. ● A strong relationship builder, target-oriented, resilient, and a team player with a willingness to learn.
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