Employee Relations Principal, Operations Corporate Employee Relations (ER) & Field Enablement

Requirements

• Bachelor's degree
• Experience producing executive-level written materials and presenting to executive audiences
• Experience creating and implementing large-scale programs
• Experience analyzing and using metrics to identify vulnerabilities and drive improvements in the employee
• 10+ years of relevant experience in employee relations, labor relations, labor/employment law OR 10+ years of relevant experience to include 1+ years of Amazon experience and one or more short term assignments within Amazon employee relations.
• Experience in leading campaign response.
• Experience within a distribution center, logistics, or manufacturing environment
• Experience supporting large hourly workforces
• Experience with MS Excel, Word, SharePoint & PowerPoint
• Advanced degree, JD, or other specialized training in labor/employee relations
• Internal Amazon experience in Operations, Human Resources/PXT, or other functional partner teams.
• Demonstrated ability to exercise independent judgment and discretion in managing multiple and competing priorities.
• People leadership experience including hiring and developing talent.
• Works well in a fast-paced environment, flexible, able to change direction quickly and manage projects through ambiguity and constant change.
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Additional Information

The Amazon Operations Corporate Employee Relations (ER) & Field Enablement team supports Amazon operations corporate employees and field leaders, and we are seeking an Employee Relations Principal to join our team. The successful candidate will have a demonstrated ability to: Assessment & Analysis - Quickly evaluate data, workplace dynamics, behaviors, and relationships to identify risks and gaps in the work environment Strategic Program Development - Develop and execute sustainable, scalable initiatives, mechanisms, and programs that drive long-lasting change at all levels of the organization Leadership & Influence - Influence leaders to secure alignment, build support, and cultivate change agents across the business Team Leadership - Lead and develop a team of employee relations professionals ER/LR Expertise - Possess significant employee relations expertise, excellent judgment, and highly developed analytical and communication skills. The Principal reports directly to an Employee Relations Director and serves as a key member of the Operations Corporate Employee Relations team. The successful candidate must be capable of traveling domestically at least 50% of the time with potential for additional travel when necessary, and at times with short notice. Key job responsibilities - Risk Detection and Mitigation: Apply employee relations expertise to successfully identify trends and challenges, predict and mitigate risk, and develop and execute solution-focused strategies and programs - Detect and Mitigate Risks: Apply employee relations expertise to successfully identify trends, gaps, and challenges; execute solution-focused strategies and programs to mitigate risks. - Crisis Management: Work reactively on crisis-oriented issues under time limitations while exercising excellent judgment and leadership - Project Management: Independently design, own, and lead successfully large-scale, network-wide projects that improve frontline employee and contractor experience. - Analyze and Interpret Data: Exercise strong analytical skills using data and anecdotes to develop persuasive narratives and recommendations; demonstrated ability to define and measure success of programs - Artificial Intelligence (AI): Use AI tools and technologies to analyze data, automate routine tasks, and develop improve processes. - Communicate Effectively: Rapidly produce high-quality execute level written communications that concisely analyze problems and move solutions from concept to execution. Effectively present verbally to all levels of the organization. - Collaborate: Build constructive relationships with critical stakeholders to share information and influence change. - Problem Solve: Work independently with minimal supervision, in ambiguous situations, and persevere over internal and external barriers to drive resolutions. - Work at Scale: Design solutions for a single person, site, station, or situation then translate, design, and launch sustainable mechanisms for entire networks. - Deliver Innovative Solutions: Challenge current practices, industry status quo, and generate creative mechanisms that bring about large-scale solutions. - Campaign Strategy: Develop communication and tactical campaign strategy as well as lead team of tactical execution. - Lead Through Others: Build constructive relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results. - Hire & Develop the Best: Lead the development and growth of our field employee relations team. This role may have direct reports including Employee Relations Specialists, Managers and/or Principals.

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