Facilities Manager

Responsibilities

• Operations & Maintenance
• Oversee daily operations, maintenance, and upkeep of the New York headquarters office.
• Coordinate and schedule routine maintenance, inspections, and repairs with vendors and service providers.
• Monitor and manage preventive and corrective maintenance programs to ensure the highest quality standards.
• Conduct regular building inspections and lead site incident investigations using structured problem-solving.
• Support space planning, office moves, and workplace improvement initiatives.
• Ensure compliance with company policies, safety regulations, and all applicable building requirements.
• Support business continuity planning and emergency response activities.
• Manage the safety and security system for both New York headquarters. Provide guidance and support for US field offices.
• Serve as security focal point for New York headquarters.
• Provide facilities support and guidance for US field offices.
• Vendor & Contract Management
• Manage facility vendors, contractors, and service providers to ensure quality, compliance, and accountability.
• Oversee procurement, purchase order issuance, invoice validation, and performance supervision of third-party contractors.
• Support bidding processes for maintenance services and short- and long-term facility projects.
• Monitor service levels and key performance indicators (KPIs) against contractual commitments.
• Financial Management
• Manage facilities-related budgets and monitor expenditures against plan.
• Review, process, and reconcile invoices, purchase orders, and vendor payments.
• Review and process facility rental payments and coordinate rent payments from sublessor and partner organizations.
• Track operating expenses and proactively identify cost-saving opportunities.
• Partner with Finance to ensure accurate accounting and timely month-end close activities.
• Prepare and oversee monthly, quarterly, and annual reporting for internal stakeholders.
• Workplace & Stakeholder Experience
• Serve as a primary point of contact for all facility-related issues; coordinate timely resolutions to minimize disruptions.
• Coordinate with internal departments to support business operations and evolving workplace needs.
• Oversee sublease and partner space sharing program. Serve as main point of contact for subtenant and partners. Liaise with building management as necessary for subtenant requests.
• Assist with event preparation and support for in-office programming and special events.
• Manage inventory of supplies, badges, and assets; ensure common areas are stocked and well-maintained.

Requirements

• Required
• 5+ years of facilities or property management experience in a nonprofit, corporate, third-party, or consulting environment.
• Demonstrated leadership skills with experience managing or directing teams and vendors.
• Strong financial acumen, including budget development, expense tracking, and invoice reconciliation.
• Excellent interpersonal and communication skills; ability to partner effectively across functions and seniority levels.
• Proficiency in MS Office Suite, Outlook, SharePoint, and Box.
• Ability to respond to facility emergencies and manage multiple priorities in a fast-paced environment.
• Preferred
• Bachelor's degree in Facilities Management, Business Administration, or a related field (or equivalent work experience).
• Experience managing facilities for a corporate headquarters or multi-site portfolio.
• Familiarity with safety regulations, building codes, and compliance requirements in New York.
• CFM, FMP, or equivalent professional certification is a plus.
• Working Environment :
• Full-time in-office position.
• May require occasional lifting, standing, and movement throughout t

Benefits

Additional Information

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Role Summary: The Facilities Manager will oversee the daily operations, maintenance, and strategic management of IRC's New York Headquarters. This role is responsible for ensuring a safe, efficient, and well-maintained workplace while managing vendors, budgets, and cross-functional partnerships. The ideal candidate is experienced and results-driven, bringing strong leadership capabilities, a proactive approach to problem-solving, and a proven track record in facilities or property management.

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