Lead IT Operations & Infrastructure
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About the role
- Ensure stable, secure, and efficient IT operations across the company - Lead and deliver IT infrastructure, cybersecurity, and IT operations projects with clear business impact - Establish structure, transparency, and ownership in IT processes and systems - Reduce operational IT workload on leadership by taking end-to-end responsibility - Strengthen cybersecurity and governance in a pragmatic way - Enable teams through reliable, secure, and efficient IT systems and services - Define and maintain the company's IT infrastructure roadmap, including servers, networks, cloud services, cybersecurity, and workplace technology - Support IT budgeting, vendor selection, and cost management activities Key Tasks - Oversee daily IT operations together with internal IT support and ensure clear prioritization and escalation handling - Act as main interface and coordinator for the external IT service provider - Lead implementation of IT initiatives (e.g. VPN, password manager, cybersecurity tools, MDM, backup and monitoring solutions) - Manage IT infrastructure topics such as networks, access rights, and system setup in collaboration with providers - Define and improve IT processes (onboarding, access management, device lifecycle, support workflows) - Coordinate cybersecurity measures including assessments, audits, and awareness initiatives - Manage software landscape and licenses, including engineering tools and enterprise systems - Support introduction and rollout of new software solutions across departments - Ensure documentation, transparency, and basic governance across IT systems - Identify opportunities to improve efficiency through digital tools and automation - Lead, support, and develop the internal IT Support function, ensuring effective prioritization, knowledge transfer, and continuous improvement - Manage and continuously optimize collaboration with external IT service providers, ensuring service quality, cost efficiency, and gradual development of internal capabilities Competencies & Duties Strong project management and execution skills with ability to handle multiple parallel topics - Business-oriented mindset with the ability to align IT decisions and investments with company objectives and operational needs - Structured and pragmatic approach to problem solving - Ability to translate business needs into IT solutions - Strong stakeholder and vendor management skills - Hands-on mindset with ownership mentality - Clear communication and ability to create alignment across teams - Compliance with company standards and quality requirements Qualifications - Degree in IT, Engineering, or related field - 5+ years of experience in IT operations, infrastructure management, IT project management, or similar role - Experience working with external IT service providers and managing vendors - Solid understanding of IT infrastructure, networks, and cybersecurity principles - Experience with enterprise software and license management - Experience in a manufacturing, engineering, aerospace, or technology environment is advantageous - Familiarity with engineering or simulation software environments is an advantage
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Company Intel
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