Desktop support

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H i , This is Sujith from KRG Technologies ; We are looking Desktop Support at Montreal ,CA for the below mentioned job description. Kindly forward me your resume, rate and contact details for further process. I also request you to forward this opportunity to your friends or colleagues; so that we can help someone who may be in search of a job or looking for a change. Job Title: Desktop Support Location: Montreal ,CA Duration: CONTRACT(6+ months to hire) Job Description: Provide specialized hardware / software / network problem diagnosis / resolution for customer's end users (specialized Office Support / Blackberry / VPN) - Route problems to onsite hands and feet support staff. - Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution. - Administer and provide User Access and Exit controls. - Experience in Administration of Macintosh base environment - Experience in supporting production environment comprising of MAC machines. - Good hands on experience on MAC OSX Snow Leopard, OS Lion, Mountain Lion & Mavericks - In depth knowledge of Apple Mac client and server operating systems. - Client Management tools such as Apple Remote Desktop, Deploy Studio, Package maker, FileWave & Casper would be a plus - Open / Active Directory integration - Scripting, programming and other languages (Python, Ruby, C, C++, Objective C) would be a plus - Basic knowledge of Windows based systems Experience Required - Excellent interpersonal skills with the ability to influence both I.T. and the business - Exposure/ Troubleshooting knowledge to most common Macintosh applications like Adobe apps, Quark Xpress, MS Office and Final Cut Pro (FCP) would be added advantage. - Mass upgrades and patch management of Mac OS and Software - Product installation and application patches deployment - Administration and maintenance of existing packages Thanks & Regards experience in Aruba Architecture and Airwave & CPPM

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