AVP Client Services

Requirements

• Education & Licensing
• Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred. Advanced degree and/or professional designations (CPCU, AIC, ARM) preferred.
• Ten (10) years of related experience or equivalent combination of education and experience required to include three (3) years of Account Executive on national accounts experience and five (5) years of claims/supervisory experience.
• Skills & Knowledge
• In-depth understanding of workers compensation, liability and disability
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Leadership/management/motivational skills
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation and facilitation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
• WORK ENVIRONMENT
• When applicable and appropriate, consideration will be given to reasonable accommodations.
• Mental : Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
• Physical : Computer keyboarding, travel as required
• Auditory/Visual : Hearing, vision and talking
• Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

Benefits

Additional Information

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work® Fortune Best Workplaces in Financial Services & Insurance AVP Client Services PRIMARY PURPOSE : To be responsible for the administrative, managerial and client relationships associated with Client Services within the assigned area. ESSENTIAL FUNCTIONS and RESPONSIBILITIES Ensures contract compliance with company guidelines within an assigned area. Handles financials including accounts receivable, invoicing and pricing support within an assigned area. Responsible for client knowledge including threatened status and relationship with the company. Handles renewal process timely; negotiates new contracts within an assigned area. Responsible for business planning and budgeting within an assigned area. Plans for staffing needs including succession, bench-strength, and new business within an assigned area. Supports client relationships; builds executive relationships; supports internal relationships. Supports business development. ADDITIONAL FUNCTIONS and RESPONSIBILITIES Performs other duties as assigned. Supports the organization's quality program(s). Travels as required. SUPERVISORY RESPONSIBILITIES Administers company personnel policies in all areas and follows company staffing standards and training recommendations. Interviews, hires and establishes colleague performance development plans; conducts colleague performance reviews. Provides support, guidance, leadership and motivation to promote maximum performance.

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