Leasing Associate, New Developments

Responsibilities

• Leasing
• Lead leasing and resident relations functions for the community, regularly evaluating key performance metrics such as occupancy, lease conversions, and move-ins.
• Respond promptly to all leasing inquiries, secure appointments for community tours, and accurately track activity in Yardi Voyager and Funnel, as applicable.
• Conduct engaging community tours and showcase available suites to prospective residents, highlighting key features, amenities, and the overall lifestyle experience.
• Maintain up-to-date knowledge of suite types, layouts, availability, community amenities, neighbourhood offerings, and value-added resident services.
• Perform background and credit checks and ensure timely communication with applicants regarding their application.
• Facilitate the completion of all leasing documentation, including lease agreements, schedules, assignments, and addendum forms utilizing Yardi Voyager, Rent Café and Funnel.
• Work closely with the Community Manager to ensure suites are ready for move-in, including completing move-in inspections and providing new home orientations.
• Customer Service and Sales
• Uphold QuadReal's mission, vision, and values, serving as a brand ambassador to both prospects and residents.
• Drive lease conversions by highlighting the quality, features, and lifestyle benefits of living in a QuadReal community.
• Deliver an exceptional customer experience by engaging residents and prospects through multiple touchpoints across the leasing and resident lifecycle.
• Marketing
• Maintain a strong understanding of competitive properties by conducting weekly market surveys and staying current with the rapidly changing rental market.
• Provide the Leasing Manager with insights and recommendations on rental rates, promotions, and market trends to help maximize lease conversions, occupancy, and revenue.
• Build and maintain relationships with local businesses and community organizations that can enhance the resident experience or generate leasing traffic.
• Support additional leasing, marketing, and administrative activities as required.
• Administration and Reporting
• Generate weekly reports in Yardi Voyager and Funnel on occupancy, traffic, and other key performance metrics.
• Ensure timely and accurate completion and entry of all leasing documentation, including application forms, Tenancy Agreements, renewal agreements and other supporting documentation using Yardi Voyager and Rent Café.
• Maintenance Support
• Ensure vacant suites, model suites, amenity spaces, and the overall community are maintained in show-ready condition.
• Report any deficiencies in suites or common areas to the Leasing Manager, Community Manager and Maintenance Manager.
• Health and Safety
• Understand and adhere to QuadReal's Health and Safety policy.
• Ensure compliance with all legislation, including but not limited to: The Residential Tenancies Act, Fire Code and Occupational Health and Safety Act
• Experience and Qualifications:
• Passion for excellence in customer service and delivering an exceptional resident experience.
• Hospitality or sales experience preferred.
• Minimum of three years of relevant experience; post-secondary education is an asset.
• Strong verbal and written communication skills, with the ability to interact with colleagues and supervisors.
• Excellent interpersonal skills and a collaborative mindset.
• Highly organized and detail-oriented, with a proven ability to thrive in a fast-paced environment.
• Familiarity with Yardi Voyager, Rent Café, and Funnel is an asset.
• A self-starter with a high degree of initiative, creativity, and adaptability.
• Valid real es

Benefits

Additional Information

About QuadReal Property Group QuadReal Property Group is a global real estate investment, development and operating company headquartered in Vancouver, British Columbia. Its assets under management are $98.5 billion. From its foundation in Canada as a full-service real estate operating company, QuadReal has expanded its capabilities globally for investments in equity and debt in both the public and private markets. QuadReal invests directly through operating platforms in which it holds an ownership interest and via programmatic partnerships. QuadReal seeks to deliver strong investment returns while creating sustainable environments that bring value to the people and communities it serves. Now and for generations to come. QuadReal: Excellence lives here. www.quadreal.com Role Description: The Leasing Associate will support the successful lease-up of new residential developments across the Greater Toronto Area. Reporting to the Assistant Leasing Manager, New Developments, you'll be the face of our communities - conducting tours, connecting with prospective residents, and supporting all aspects of the leasing process. This is a fast-paced, onsite role ideal for someone who thrives on creating great first impressions, delivering exceptional service, and contributing to the launch of vibrant new communities. This role is as 12-month contract.

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