Customer Service Representative

Responsibilities

• Provide effective customer service and dispatch support through in-depth knowledge of company products, programs and services.
• Essential Duties and Responsibilities:
• Talk with customers by phone and enter data into computer system.
• Solicit future orders from customers and enter orders into computer system.
• Negotiate with customers' acceptable delivery times to prevent lost orders.
• Document customer complaints and forward to Dispatch Manager and/or Sales Representative.
• Assist Dispatch Manager in tasks as required.

Requirements

• High School Degree or General Education Degree (GED).
• Three to five years related customer service experience, and/or training or equivalent combination of education and experience.
• Pay: $20.00-$25.00 per hour

Benefits

Additional Information

Job Summary: Cemstone® has become synonymous with high quality products and unparalleled service in the ready-mix concrete industry in the upper midwest. Our reputation is reflected in the structures we've helped create and our long-held and long-practiced commitment to our core values. Here's your opportunity to join an amazing family-owned business that has been around for nearly 100 years!

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