Technical Consultant, ServiceNow

Requirements

• 3 to 6 years of experience working on the ServiceNow platform in a developer or technical consultant role.
• Strong hands-on experience in at least one ServiceNow product area such as ITSM, ITAM, ITOM, HRSD, CSM, or similar modules.
• Solid experience in ServiceNow scripting using JavaScript, Glide APIs, workflows, Flow Designer, and platform customization.
• Good experience with integrations, REST APIs, imports, and automation capabilities within ServiceNow.
• Experience building or supporting Service Portal, Workspace, UI Builder, or related user interface components is preferred.
• Strong troubleshooting and problem-solving skills in a dynamic project environment.
• Good understanding of software development lifecycle principles and structured delivery methods.
• Ability to work independently on assigned tasks while collaborating effectively as part of a project team.
• Strong written and verbal communication skills.
• ServiceNow certifications such as CSA, CAD, or CIS are an advantage, though demonstrated hands-on capability is valued most.

Additional Information

As a Senior Technical Consultant, ServiceNow, you will own the end‑to‑end solution build, ensuring every deliverable meets platform standards and best practices. You will guide development activities, mentor technical consultants and junior developers, and partner with Principal consultants to refine complex solutions. Beyond core ITSM, you will lead work on at least one additional product suite (ITOM, ITAM, SecOps, IRM, CSM, HRSD, SPM, or ESM) and translate intricate business needs into secure, scalable outcomes. Your deep platform expertise will influence platform‑wide implementations and drive consistent, high‑quality results across engagements.

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Company Intel

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