Director of Food & Beverage

About the role

About Conrad Singapore Orchard Conrad Singapore Orchard is located in an exclusive enclave just steps from the Singapore Botanic Gardens, a UNESCO World Heritage Site, and moments from the city's premier shopping district. The hotel features 445 contemporary guest rooms and suites, alongside 11 distinctive restaurants and bars, including a MICHELIN-starred Cantonese restaurant and an internationally recognized destination bar listed among Asia's 50 Best Bars and The World's Best Bars. With 14 versatile meeting and event spaces, seven of which enjoy natural daylight, the hotel is designed to inspire both memorable celebrations and impactful business gatherings. The iconic atrium lobby designed by legendary architect John Portman creates a light-filled sanctuary in the heart of the city. At Conrad, we deliver Bold Design, Purposeful Service Passionately Delivered, and Experiences with Impact. Position Statement The Director of Food & Beverage is responsible for the strategic leadership, operational excellence, and financial performance of the hotel's entire Food & Beverage division. Reporting to the Hotel Manager, the role oversees all restaurants, bars, banquets, in-room dining, and culinary operations to ensure exceptional guest experiences, strong commercial results, and adherence to Hilton and Conrad brand standards. This position plays a critical leadership role in shaping the hotel's culinary identity, driving innovation, and building high-performing teams while delivering outstanding service standards aligned with Conrad's luxury positioning. What will I be doing? As the Director of Food & Beverage, you will be responsible for performing the following tasks to the highest standards: Strategic Leadership Provide strategic direction and leadership for all Food & Beverage operations across the hotel. Develop and execute F&B strategies that drive revenue growth, guest satisfaction, and brand distinction. Position Conrad Singapore Orchard as a leading culinary destination in Singapore through innovation, partnerships, and market awareness. Work closely with the Executive Chef, restaurant leaders, and commercial teams to curate compelling dining concepts and experiences. Financial Performance & Commercial Strategy Achieve departmental revenue, profit, and cost targets in line with the hotel's financial objectives. Monitor and analyze sales performance, market trends, and competitive positioning to identify growth opportunities. Manage budgeting, forecasting, labor productivity, and cost controls to maximize profitability. Optimize pricing strategies, menu engineering, and promotional initiatives to drive revenue performance. Operational Excellence Ensure the highest standards of food quality, beverage programs, service delivery, and guest experience across all outlets. Oversee operational policies, service procedures, and quality assurance in line with Hilton brand standards. Maintain compliance with health, safety, licensing, and regulatory requirements. Drive operational efficiencies while maintaining luxury service standards. Guest Experience & Brand Standards Foster a guest-centric culture that consistently delivers memorable and personalized dining experiences. Monitor guest feedback, reputation scores, and service recovery processes to maintain exceptional satisfaction levels. Ensure service excellence across restaurants, bars, events, and in-room dining operations. Team Leadership & Talent Development Lead, inspire, and develop a high-performing Food & Beverage leadership team. Foster a culture aligned with Hilton's values and Conrad's luxury service philosophy. Implement structured training, leadership development, and succession planning within the department. Promote a positive work culture that supports engagement, collaboration, and professional growth. Innovation & Market Positioning Stay informed of emerging culinary trends, beverage programs, dining concepts, and hospitality innovations. Develop creative dining experiences, collaborations, and events that elevate the hotel's F&B profile. Maintain awareness of competitive market offerings to ensure the hotel remains relevant and differentiated. Collaboration & Stakeholder Engagement Partner closely with Sales, Marketing, Events, and Commercial teams to maximize business opportunities. Work collaboratively with Finance, HR, and Operations leaders to support overall hotel performance. Represent the hotel within industry networks, supplier partnerships, and media engagements where relevant. Additional Responsibilities Maintain professional standards of leadership, conduct, and business confidentiality. Participate in executive leadership meetings and strategic planning initiatives. Perform any other duties as assigned by the General Manager or Hotel Manager. What are we looking for? A Director of Food & Beverage serving Hilton Brands is always working on beha

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