Product Manager eCommerce Fulfillment & Deliveries
External
Mxhl · Tai Seng Drive, SingaporePrepare for this interview
EliteAI-generated questions, company research, and talking points tailored to this role
Responsibilities
- Product Strategy & Roadmapping
- Define and maintain product roadmap for warehouse fulfillment and last-mile delivery services, including same-day, scheduled, and express options.
- Lead discovery on real-time tracking, API features, and platform integrations, such as Shopify, Shopee, Lazada, TikTok Shop, and WooCommerce
- Customer-Centric Product Design
- Work with e-commerce merchants to understand pain points-from order management and inventory to delivery scheduling-and translate insights into feature enhancements.
- Define and refine APIs that enable seamless order flow from merchants' stores into uParcel's IMS (Inventory Management System)
- Cross-functional Collaboration
- Collaborate with engineering on delivery algorithms, routing optimization (real-time pickup and clustering), and tracking interfaces
- Partner with operations and warehouse teams to evolve storage, packing, and fulfillment, including cold-chain and temperature-controlled workflows
- Data-Driven Performance Monitoring
- Define success metrics: fulfillment speed, delivery reliability, tracking accuracy, integration uptime, and customer satisfaction.
- Analyze performance and iterate to improve operational efficiency, reduce fulfillment time, or scale capacity.
- Market & Competitive Insights
- Stay current on logistics and e-commerce trends in Singapore and APAC, particularly same-day delivery innovations and emerging platform integrations.
Additional Information
About uParcel: Founded in 2015 as Singapore's first on-demand delivery company, uParcel prioritizes same-day delivery experiences through AI-driven optimization, clustering, and routing technologies. The company offers last-mile delivery, real-time tracking, API integrations with major e-commerce platforms, and integrated warehousing and inventory fulfillment services. Role Overview As a Product Manager - eCommerce Fulfillment & Deliveries, you'll spearhead the strategy and execution of uParcel's warehouse fulfillment and delivery products. You'll bridge customer needs and operations, leverage platform integrations, and drive seamless, high-efficiency fulfillment and delivery solutions tailored to e-commerce clients.
Your Match
How well this role fits your profile.
Company Intel
What employees say
Worked at MXHL PTE. LTD.? Share your experience