Solution QA (UAT)
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About the role
We are looking for a Solution QA to manage and coordinate testing activities across complex, end-to-end, multi-country initiatives. This role plays a key part in ensuring quality gates are met throughout the SDLC, acting as the main point of contact for testing during releases and driving smooth Business UAT cycles. You will work in a fast-paced Agile environment, collaborating closely with business, QA, and delivery teams, with a strong emphasis on communication, proactiveness, and ownership.
Responsibilities
- Test Coordination & Delivery
- Manage testing activities across multiple SDLC phases, ensuring quality gates are met at each stage.
- Act as the primary point of contact for testing activities during periodic and program releases.
- Coordinate and facilitate Business User Acceptance Testing (UAT) , ensuring traceability, execution, and formal sign-off.
- Oversee defect reporting, tracking, prioritisation, and retesting in collaboration with internal teams and business stakeholders.
- Coordinate with cross-functional stakeholders to ensure on-time, quality-driven deliveries.
- Analyse and communicate realistic test estimations, risks, and timelines to stakeholders at all levels.
- Actively participate in Program Increment (PI) planning and support teams in delivering commitments smoothly.
- Support end-to-end test preparation and execution across SIT, UAT, regression, and performance testing phases.
- Process Improvement & Enablement
- Standardise, optimise, and improve testing and business processes using appropriate tools and methodologies.
- Drive continuous improvement in test quality and coverage across projects.
- Provide training and support to business teams on testing processes, tools, and best practices.
- Promote structured and high-quality defect reporting.
Requirements
- 5+ years of experience in a QA, Test Coordination, or similar Solution QA role.
- Strong hands-on experience with Business-coordinated User Acceptance Testing (UAT) .
- Proven experience in end-to-end test preparation and execution.
- Hands-on experience with Azure DevOps for test management and defect tracking.
- Strong knowledge of Agile methodologies and experience working within a SAFe environment.
- Excellent communication and influencing skills with stakeholders at varying levels of seniority.
- Strong analytical and problem-solving skills with a structured approach.
- Fluent English
- Exposure to AI-powered testing tools or process automation platforms.
- SAP functional knowledge and/or experience testing SAP-integrated solutions.
- Working knowledge of MongoDB or similar NoSQL data platforms.
- Experience working in pan-European or multi-country environments.
Benefits
Additional Information
Why Choose TD SYNNEX TD SYNNEX is a Fortune 500 global IT company and one of the world's largest technology distributors. With more than 20,000 employees operating across over 100 countries , we connect the world with the power of technology. We partner with leading technology vendors and solution providers to deliver innovative IT solutions, services, and enablement that help businesses maximise the value of technology. Our culture is built on collaboration, ownership, and continuous improvement, offering employees the opportunity to grow in a truly international environment.
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