Territory Manager

About the role

At Honor, we are redefining what homecare can be - blending world-class operations, innovative technology, and compassionate service to transform the industry. Within Honor, the Owned & Operated (O&O) team is at the forefront of this transformation. The O&O business is a critical part of Honor's future growth strategy, serving as a testing ground for innovation , operational excellence, and experimentation that elevates care quality and outcomes across the entire Home Instead network. As Territory Manager and Agency Administrator you will own the growth, day-to-day operations, and P&L performance of your territory within Honor's Owned & Operated business. You will be the operational and cultural leader for your market - accountable for delivering consistent service, developing frontline talent, and driving sustainable revenue and hours growth. This is a hands-on, high-ownership leadership role for a results-driven operator who thrives in fast-paced environments and excels at building, coaching, and motivating teams. Beyond owning your local territory, you will help shape scalable operating playbooks, test market-led initiatives, and share insights with cross-functional partners to influence how Honor and Home Instead deliver care across O&O markets. Your work will make a tangible difference in the lives of older adults and their families-and will help shape the next generation of care delivery across the Home Instead network. The ability to run and scale a market is one of the most valuable capabilities within Honor. Leaders who excel in this role are well-positioned to continue to expand the scope of their role within their territory, broader O&O leadership opportunities, and over time, select opportunities across corporate functions or emerging business initiatives. This role will be a mix of working from home and out in the field in these areas: Punta Gorda, Fort Myers, Bonita Springs, and Naples. Compensation for this role is Base Salary and uncapped commission for expected annual on track earnings of $160,000. As Territory Manager and Agency Administrator at Honor, you will : Business Growth and P&L: Support the P&L for the assigned O&O territory, contributing to revenue growth and operational excellence. Implement initiatives that contribute to organic YoY growth within the territory. Collaborate with management and cross-functional teams to support strategies to increase referral lead generation, improve sales conversion, and engage clients more effectively. Operational Excellence: Implement operational playbooks that drive consistency and efficiency within the territory. Execute standardized processes and resource allocation frameworks. Support efforts to standardize reporting and data accuracy within the territory. Market Development Strengthen Honor's presence in the local market through community engagement and partnerships. Identify and unlock new opportunities for growth within the territory. Translate local market insights into actionable strategies. Team Leadership: Support and contribute to the development of teams aligned with Honor's mission. Execute goals and expectations set by management within the territory. Support collaboration within the territory. Administrator Leadership: Ensure agency policies and procedures and industry standards and regulations are followed including AHCA audit preparation and management. With support from internal cross functional teams, ensure the completion, maintenance and submission of reports and records as required by the AHCA. Supervise work activities of designated employees, either by delegation or direct supervision. Appear at the licensed office for all AHCA surveys and accurately represent organization's practices, policies, and operations to state auditors (prior experience with audits not required). Key Results: Growth: Deliver X% growth in hours and revenue in the assigned territory. Playbook: Implement metric-driven operating playbooks across sales, recruiting, and care delivery that improve consistency, efficiency, and performance within the assigned territory. Team: Support the local leade

Benefits

Additional Information

Honor Technology's mission is to change the way society cares for older adults. As a leader in aging care innovation, Honor provides the technology, tools, and services that empower older adults to live life on their own terms. Honor's growing portfolio includes its consumer care brand, Home Instead, Inc., the world's leading provider of in-home care for older adults. With a global franchise network and more than 100,000 Care Pros, Home Instead delivers over 50 million hours of personalized care annually. Together, Honor and Home Instead are setting a new standard for aging in place, backed by powerful technology, compassionate care, and a commitment to aging on your own terms. Join us to create a new and better aging experience for our clients, their families, and our Care Professionals.

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