Revenue Operations Manager

About the role

The Revenue Operations Manager is the strategic owner of Fuel Cycle's revenue systems, processes, data governance, and operational infrastructure. Sitting at the intersection of Sales, Marketing, Customer Experience, Finance, Product, and IT, this role ensures our go-to-market engine runs efficiently, scales cleanly, and produces trusted insights for leadership. This is a high-visibility individual contributor role requiring systems thinking, process design, technical fluency, and the credibility to drive cross-functional change. You'll own the architecture that supports revenue growth-and you'll have the autonomy to improve it. Location: Los Angeles, CA Work Arrangement: This is an onsite role requiring five days per week in the office.

Responsibilities

• Revenue Systems Governance
• Serve as the strategic steward of Fuel Cycle's revenue technology stack-including Salesforce, Pardot/Account Engagement, DealHub, Gong, Zapier, and Seamless. Key responsibilities include:
• Manage integrations and evaluate downstream impacts of system and process changes
• Enforce data governance standards and resolve cross-system issues
• Maintain documentation of architecture, workflows, and dependencies
• Continuously assess stack scalability and partner with GTM and IT teams to align business needs with system capabilities
• Salesforce Business Process Ownership
• Own the business logic, workflows, and reporting requirements that drive revenue performance inside Salesforce. While IT handles platform administration and provisioning, you define the processes:
• Design and optimize sales and customer lifecycle workflows and lead routing logic
• Define opportunity stages, territory models, and coverage frameworks
• Translate business requirements into scalable Salesforce solutions
• Ensure process adoption and alignment across the organization
• AI & Automation
• Lead Fuel Cycle's RevOps automation strategy and AI-enabled productivity initiatives:
• Own RevOps Bot 2.0, Salesforce ↔ Claude integrations, and associated knowledge systems
• Maintain prompts, governance standards, and operational documentation
• Identify and implement automation opportunities; design new AI-driven capabilities
• Lead adoption and change management for AI-enabled tools
• Stay current on emerging technologies and recommend improvements
• Revenue Data Quality & Reporting
• Own the integrity and reliability of revenue data across the organization:
• Monitor pipeline data quality and maintain lead-to-opportunity attribution
• Oversee forecast hygiene and enforce reporting standards
• Build executive dashboards, scorecards, and KPI reporting
• Identify and resolve data issues before they reach decision-makers
• Revenue Process Optimization
• Continuously improve the effectiveness of Fuel Cycle's go-to-market engine:
• Drive funnel optimization and improve lead management and conversion performance
• Support territory redesign and lead sales productivity programs
• Analyze bottlenecks, implement automation to reduce manual effort
• Measure the impact of every improvement and refine continuously
• Executive Partnership
• Act as a strategic operational partner to Fuel Cycle's executive team:
• Deliver performance dashboards and support forecast inspections and revenue reviews
• Surface pipeline risks proactively and produce analytics that inform business decisions
• You're not just reporting on the business-you're helping leadership understand and act on it
• Your Success Metrics:
• First 90 Days - Deep understanding of Fuel Cycle's systems, workflows, reporting architecture, and stakeholder priorities. Visibility into operational risks, process gaps, and data quality issues. Trusted relationships across Sales, Marketing, CX, Finance, Product, and IT.
• Within 6 Months - Measurable improvements in reporting accuracy, data quality, and operational consistency. Process enhancements that increase productivity and reduce manual effort. Expanded AI and automation capabilities. Stronger forecasting discipline and executive visibility.
• Long-Term - A scalable, data-driven Revenue Operations function that enables predictable growth and informed executive decision-making. Revenue Operations recognized as a

Benefits

Additional Information

About Fuel Cycle : Fuel Cycle empowers leading organizations with agile research solutions that deliver decision-ready insights - fast, flexible, and fully integrated. As a market research disruptor, our AI-powered Insights Platform is built for speed, precision, and scale. With cutting-edge tools and seamless audience connectivity, we help brands ditch the guesswork and make smarter, customer-led decisions at lightning speed. Why work at Fuel Cycle? Join a high-growth team where curiosity is valued, ownership is encouraged, and your work drives real-world impact. Whether you're based at our Los Angeles HQ, New York City hub, working remotely across the U.S., or part of our global team in India, you'll help shape the future of decision intelligence for some of the world's most iconic brands.

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