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Senior Engineer I - Applications

External
Full-timeOn-site1w ago
Cross-functional CollaborationDocumentationFPGALeadership
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Responsibilities

  • Provide pre- and post-sales technical support to customers and field teams for FPGA products, development tools, hardware platforms, and documentation
  • Debug and resolve customer-reported issues related to FPGA devices, tools, and reference designs
  • Drive issues to closure through structured debugging, ownership, and cross-functional collaboration
  • Develop customer-facing and internal technical collateral, including Knowledge Base articles, FAQs, Application notes, Design examples and hardware kit demos
  • Create and deliver training modules and/or videos for customers and Field Application Engineers on FPGA tools and IP portfolio
  • Continuously contributes to improving customer experience through documentation and enablement
  • Requirements/Qualifications:
  • BSEE or MSEE (or equivalent)
  • Strong knowledge of FPGA architecture, design flow, and lab debug
  • Solid understanding of board-level fundamentals, including:
  • Schematic review Board layout concepts
  • Signal Integrity (SI) and Power Integrity (PI)
  • IBIS simulation
  • Excellent written and verbal communication skills
  • Strong analytical and problem-solving abilities
  • Ability to work independently and own customer issues from start to resolution

Requirements

  • Prior experience directly supporting customers in a technical role
  • Knowledge of video protocols such as MIPI, HDMI, H.264
  • Travel Time:
  • 0% - 25%
  • To all recruitment agencies : Microchip Technology Inc. does not accept unsolicited agency resumes. Please do not forward resumes to our recruiting team or other Microchip employees. Microchip is not responsible for any fees related to unsolicited resumes.

Benefits

Vision insurance

Additional Information

Are you looking for a unique opportunity to be a part of something great? Want to join a 17,000-member team that works on the technology that powers the world around us? Looking for an atmosphere of trust, empowerment, respect, diversity, and communication? How about an opportunity to own a piece of a multi-billion dollar (with a B!) global organization? We offer all that and more at Microchip Technology Inc. People come to work at Microchip because we help design the technology that runs the world. They stay because our culture supports their growth and stability. They are challenged and driven by an incredible array of products and solutions with unlimited career potential. Microchip's nationally-recognized Leadership Passage Programs support career growth where we proudly enroll over a thousand people annually. We take pride in our commitment to employee development, values-based decision making, and strong sense of community, driven by our Vision, Mission, and 11 Guiding Values ; we affectionately refer to it as the Aggregate System and it's won us countless awards for diversity and workplace excellence. Our company is built by dedicated team players who love to challenge the status quo; we did not achieve record revenue and over 30 years of quarterly profitability without a great team dedicated to empowering innovation. People like you. Visit our careers page to see what exciting opportunities and company perks await! Job Description: The Customer Application Support Engineer will be part of the Customer Applications Engineering team, providing pre- and post-sales technical support for FPGA products. This role focuses on customer success through hands-on debugging, content development, and technical enablement of customers and field teams.


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