Service Technician

Responsibilities

• Conduct onsite surveys to assess project requirements and prepare for hardware installation
• Configure and install IoTs devices including sensors, tablets, and digital displays according to project specifications
• Perform testing and commissioning of IoTs hardware to ensure proper functionality before delivery
• Provide onsite technical support and troubleshoot issues related to IoTs devices promptly and effectively
• Pre-test and prepare IoTs devices prior to delivery, ensuring all technical and hardware documentation is accurate and updated timely
• Respond to support tickets and collaborate with internal teams to resolve technical support requests efficiently
• Participate in continuous learning and training to stay updated with the latest advancements in IoTs technologies
• Required competencies and certifications
• Hold a GCE 'N' or 'O' Level, NTEC, or professional training Diploma in a related discipline
• Possess a Class 2/3 driving license or have own transportation to support onsite visits
• Preferred competencies and qualifications
• Demonstrate familiarity with Android and iOS operating systems to support device configuration and troubleshooting
• Show proficiency in Microsoft® Office applications to manage documentation and communication
• Exhibit strong attention to detail and a customer service attitude to ensure quality support and client satisfaction
• Display adaptability and willingness to learn new technologies and tools to keep pace with evolving IoTs solutions
• Fresh applicants with strong passion in smart technology are welcome to apply; training will be provided

Additional Information

Company Overview / Employee Value Proposition Infinergy Systems specialized in the research and development of Cloud-Web-Mobile-Apps-IoTs solutions and strives to provide the needed expertise and service along with the product delivery in the most cost effective mean. Our mission is to innovate and develop user-centric technologies to empower facility maintainers and management professionals with all the strategic and actionable business intelligence for achieving greater efficiency in a sustainable build environment. Job Summary Work as a member of the Technical Service Team, responsible in logistics & preparation, delivery, installation, test and commissioning of IoTs sensors, digital displays and related hardware.

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