Manager, Solution Engineering (QE - API Automation Testing)
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Responsibilities
- Provide technical leadership, mentorship, and promote an automation-first approach across the QE lifecycle.
- Conduct peer reviews, upskill engineers on automation patterns, and collaborate with product, engineering, and architecture teams on quality strategy.
- Plan and execute functional, regression, integration, and system testing with a focus on negative, edge, and corner cases.
- Perform root-cause analysis, production validation, and release readiness checks to ensure zero defect leakage.
- Track quality metrics such as automation coverage and defect leakage, and present insights, risks, and dashboards to stakeholders.
- Maintain test documentation, framework guidelines, and coding standards.
- Drive and ensure utilization of automation for Tier 1 Strategic application of western Union.
- Karate for API, integration, and service-level automation.
- Playwright for web UI automation.
- Appium for iOS and Android mobile automation .
- Implement and ensure automation frameworks align with engineering standards, code quality, and best practices.
- Integrate automation into CI/CD pipelines (Azure DevOps, Jenkins, GitHub Actions)
- Ensure quality gates and automated validations across stages of deployment.
- Role Requirements
- 10+ years of experience in team leadership and automation testing, preferably within the Banking, Payments or Remittance domain.
- Strong expertise in API automation tools such as Karate, Playwright, Rest Assured, and Appium with the ability to mentor QE engineers.
- Deep knowledge of SDLC, STLC, agile methodologies, and strong debugging skills across UI, mobile, and API layers.
- Basic understanding of API-driven enterprise architecture, customer-facing applications, and the financial services domain.
- Familiarity with partner APIs, transaction lifecycle, and tools like Postman, Jira, and Confluence.
- Proven ability to manage stakeholders, lead without authority, and influence technical decisions.
- Strong analytical thinking and problem-solving capabilities, with ability to define structured processes and ensure adherence by team.
- High attention to detail with strong documentation and communication skills.
- We make financial services accessible to humans everywhere. Join us for what's next.
Benefits
Additional Information
Manager, Solution Engineering (QE - API Automation Testing) - Pune, India Are you excited by the opportunity of using your knowledge of testing to lead a team to success? Want to work on the front lines with a globally diverse FinTech company that is poised to revolutionize the industry. Come join our growing team and help shape our customer experience and company's digital capabilities as Manager, Solution Engineering. Western Union powers your pursuit. As a Quality Engineering Manager, you will drive automation strategies, lead technical implementation, and guide quality engineering best practices across digital applications. You'll work closely with cross-functional teams to ensure an "automation-first" culture and contribute to Western Union's digital modernization.
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