Field Service Tech I

Requirements

• Education
• Must have a high school diploma or equivalency.
• Physical Requirements
• Work Conditions
• This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

Benefits

Additional Information

Scientific Games: Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward. Position Summary Location: Central and Downeast Maine including but not limited to Penobscot, Washington and Aroostook Counties. Applicants MUST live in the state of Maine. Field Service Tech's will be travelling LOCALLY to multiple sites to complete jobs every day. Schedule: Hours are 7AM to 5:30PM on scheduled work days4 ten-hour days per week, rotating days including every other Saturday and every 4th Sunday Position Summary If the idea of speaking to customers and addressing their Lottery machine service break-fix, installation and preventative maintenance needs appeals to you then we'd love to hear from you at Scientific Games. We are hiring field service professionals, no lottery industry experience required. Scientific Games is a different kind of Service Company, where we put making sure our staff has all the tools and training to complete the job the first time our number one priority. Customer first focused, from customer service training and Lottery equipment including to company-paid uniforms, shoes, mobile phone, competitive pay, Company vehicle & tools, safety benefits, and excellent health, paid holidays, and PTO (Paid Time Off) dental and vision benefits. If we are a good fit, you will spend your days caring for customer needs and looking after any concerns they may have about their lottery equipment service. You'll help them resolve equipment and communication concerns, new installations and preventative maintenance needs identifying their lottery care needs and make recommendations on providing the best services. You'll be part of a team that is customer service focused on creating revenue and keeping customers selling lottery tickets. We'll teach you all kinds of cool stuff in this exciting industry of Lottery and Gaming! You will learn all about lottery/gaming terminals, IT communications, software, and providing the best customer service. You will enjoy independence as well as support, because you'll be working with a team of like-minded, positive service professionals who will help support you in achieving your weekly service goals.

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