Integration Developer

Responsibilities

• Integrations Development
• Lead the research, design, development, testing, and delivery of new Workday and third-party systems integrations
• Create technical design specs, perform unit & system integration testing, deploy and support of all Workday and third-party system integrations
• Understand the business problems and build efficient solutions using the Workday platform, middleware tools and the related capabilities of source and target systems
• Configure and develop technical integrations using Workday Studio, Workato, Zapier, Workday RaaS Integrations, Enterprise Interface Builder (EIB), Complex Calculated Fields, Web Services, Workday Custom Reports, Web Services, XSLT, and xPath
• Collaborate with stakeholders to assess document requirements, review design, and define functional specifications
• Manage Workday Integration analysis, system configurations, and deployment to production
• Lead integration projects with third-party vendors from discovery, design, development, testing and implementation
• Integrations Administration
• Be proactive in understanding inbound and outbound data integrations, monitoring system health, scheduled jobs, alerts and notifications
• Participate in Workday semi-yearly release reviews and testing by identifying impact/enhancement opportunities associated with new release features/functionality. Coordinate integration testing pre-requisites for releases.
• Monitor, track progress, and resolve enterprise system support tickets and collaborate and support functional leads with escalated issues
• Create detailed integration specifications, field mappings, and designs to support the entire integration deployment life-cycle
• Research integration failures, perform root cause analyses, and report back to management and business leaders
• Collaborate with functional leads, analysts, and system administrators on system operations, security, business processes and how it relates to integrations
• Assist functional leads in configuring complex business processes, including building calculated fields and advanced routing rules
• Assume additional responsibilities as required
• Technical Leadership and Project Management:
• Maintain current knowledge of Workday products, administration best practices, and agile methodology best practices
• Stay current with Workday releases, updates, new features, evaluating their potential impact on the University's processes.
• Research new releases and upgrades and collaborate with the Workday team to provide recommendations regarding their use by the organization.
• Be a strong contributor to the product vision and drive team planning
• Serve as the subject matter expert on large collections of Workday integrations
• Work with business stakeholders to determine problem areas and overall impact of projects
• Develop plans to move forward with the overall end-to-end enterprise systems strategy
• Partner with business stakeholders and ITS team members to align on objectives and programs
• Help manage the timelines and deliverables within large, multi-month projects
• Understand data flows and system usage between internal systems and Workday, driving alignment with other system owners
• Be an active participant in enterprise user group meetings and facilitate discussions when needed
• Reporting & Audits:
• Serve as a Workday reporting authority, staying current with Workday roadmap to continuously optimize reporting capabilities, leveraging a deep understanding of Workday's current functionalities, design concepts, and integration points
• Translate business requirements into impactful Workday reporting solutions, including the development of discovery boards, reports, dashboards, and insightful analytics
• Produce and review audit reports to assess integration performance and error handling
• Maintain and enhance reporting frameworks to support operational excellence

Requirements

• 2+ years' Workday Finance, HCM or Student experience, report writing and integrations
• Experience with highly complex integrations preferably between Finance, Payroll, Admissions, Registration,

Benefits

Additional Information

Ready to be a Titan? ServiceTitan is looking for a Workday Integration Developer to build and maintain an enterprise-class automation platform. This platform will power the key processes in Human Resources and Finance. The Workday Integration Developer is a member of the Integration/Automation team at ServiceTitan. In this role, you will support the cross-functional teams by serving as a technical resource for the Workday HCM, Finance, Tax and Payroll. You will design, develop and maintain inbound and outbound Enterprise Systems integrations. In addition, with your technical expertise, you will collaborate with functional leads and analysts to develop advanced reports, complementing their efforts and enhancing our overall reporting capabilities. The ideal candidate will have prior Workday technical experience and prior software programming experience.

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