Assistant / Manager, Logistic and Order Fulfilment

About the role

- Process and manage incoming domestic and international orders from receipt to delivery. - Prepare and verify all shipment documentation including commercial invoices, packing lists and custom paperwork. - Take full ownership of the relationship with Logistic Warehouse Service Provider, ensuring accountability, communication and timely fulfilment. - Collaborate closely with internal teams across sales, operations and regulatory teams to ensure order execution and compliance. - Track end-to-end shipments and proactively resolve delays or delivery issues. - Ensure all shipment comply with country-specific regulations and configurations. - Monitor stock levels and maintain accurate records for traceability and quality audits. - Lead stock take and audits activities upon request. - Provide regular inventory status updates to management team. - Contact point for internal and external customers regarding order status. - Support continuous improvement initiatives related to packaging integrity, labelling and logistic processes. - Reconcile monthly warehouse, freight and courier charges ensuring accuracy and cost control. - Conduct incoming quality inspection in accordance to procedures and quality requirements. - Familiar with international shipping incoterms. - Coordinate with internal teams to ensure quotations are prepared and issued accurately and on schedule. - Keep accurate records of pricing, distributor agreements, and other commercial terms. - Manage internal work instructions and product labelling requirements, ensuring logistics partners comply with the outlined procedures.

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Company Intel

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