Remote Cantonese Interpreter (US Healthcare Support)

About the role

Job Description: Remote Cantonese Interpreter (US Healthcare Support) Position Type: 6 Months + 12 Months Contract (Renewable / Not Permanent) Work Location: 100% Work from Home (Open to any nationality) Schedule: 5 Days a week (Monday to Friday) | Fixed Saturday & Sunday Off Shift Hours: Permanent Night Shift (9:00 PM - 6:00 AM or 10:00 PM - 7:00 AM) - 9-hour working shift including a 1-hour break. Job Summary This position provides accurate, real-time Over-the-Phone consecutive interpretation in a first-person style. The interpreter facilitates communication between English speakers and Cantonese speakers across various industries, primarily supporting a vital US-based Healthcare project where you will act as a communication bridge between doctors and patients. ⚠️ Important Track Assignment: This role is strictly for Cantonese language support . Candidates must have exceptional, professional English proficiency in addition to fluent Cantonese. Please note that language tracks are fixed upon hire; employees cannot switch language tracks (e.g., Cantonese to Mandarin) later. Key Responsibilities & Accountabilities Provide accurate, real-meaning consecutive interpretation over the phone between healthcare professionals and patients. Manage tone, pace, neutrality, and professional demeanor during live, on-call sessions. Seamlessly filter and translate medical context and conversations without altering the original meaning or adding personal opinions. Handle urgent, stressful, or sensitive medical calls with absolute composure. Ensure strict compliance with global privacy, data protection, and medical confidentiality standards. Requirements, Skills, and Abilities Language Proficiency: Strong speaking, reading, and comprehension fluency in Cantonese , paired with excellent, advanced English fluency (B2+/C1 level) . Education: High School Graduate, SPM, Diploma, or Bachelor's degree holders. Experience: Open to all experience ranges (0 to 5 years). We welcome fresh graduates/freshers, experienced translators/interpreters, or Customer Service/BPO professionals. Nationality: Open to any nationality -anyone who meets the language criteria and can work remotely is highly encouraged to apply. Home Setup: A quiet, private, and dedicated workspace at home with a stable internet connection suitable for live, confidential audio calls. Compensation Package (Converted to SGD) Basic Salary: SGD 1,260 - SGD 1,510 per month (Negotiable up to SGD 1,575 based on experience) WIFI / Internet Allowance: SGD 47 per month (For WFH setup) Night Shift Allowance: SGD 8 per night (Approx. SGD 175 per month based on 22 working days) Performance Incentive: Based on performance metrics Total All-Inclusive Monthly Earnings: SGD 1,575+ Comprehensive Corporate Benefits 🩺 Medical & Health Coverage (Covers Self, Spouse, & Children) In-patient Medical Coverage: Up to $80,000 USD per individual annually. Out-patient Medical Coverage: Up to $250 USD per claim (with a 15% co-payment). Dental Care (Extractions & Fillings): Up to $500 USD per year (Claimable after 90 days). Dental Care (Scaling): Up to $50 USD per year (Claimable after 90 days). Optical Benefits: Up to $120 USD for glasses/exams per individual (Claimable after 1 year). 🏖️ Leave Entitlements & Public Holidays Public Holidays: 20 days per year. Annual Leave (AL): 10 days for the first 2 years (prorated), increasing to 12 days after completion of 2 years. Medical Leave (ML): 14 days per year (as per Labor Law). Maternity Leave: 98 consecutive days for female associates. Paternity Leave: 7 days for male associates. Bereavement Leave: 3 working days for the loss of immediate family members.

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