F&B Host/Hostess - Koma

Requirements

• Minimum 1 year experience in customer service / guest contact roles, preferably in a hospitality organization
• Other Prerequisites
• Willing to work various shifts, including mornings and afternoons, as well as on public holidays
• Possess a well-groomed, clean and professional appearance
• Able to communicate effectively with both English and Mandarin-speaking guests

Additional Information

LOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE! Be part of our diverse and inclusive team. Job Responsibilities - Be responsible for taking reservations, answering the phone, responding to any guest requests. - Greet each guest warmly. Be helpful, welcoming and pleasant towards each Guest. - Seat the guests in the restaurant according to designated rotation plans. Seat Guests evenly and fairly at various stations of the restaurant. - Personalize each guest experience by using the guests names where known. Acknowledge each special occasion where known. Pass on the relevant guest information to the Captains and Server Attendants. - Thank Guests for patronizing the Restaurant as they leave. - Maintain the Guests profile and history, taken note of all special occasions and dates for example birthdays, wedding anniversaries, etc. - Relay all Guest comments to the Manager and Assistant Manager. - Carry out any other duties as assigned by the supervisor. Job Requirements Education & Certification - Minimum Secondary school education with "O" Level passes; Diploma in any field is an advantage

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