Order to Cash Business Process Lead

Responsibilities

• Lead multiple moderate-size projects applying business knowledge, system expertise, strong decision-making skills, and project management skills.
• Act as a key resource on larger projects and serve as a consultant with cross-functional team members for Surgery, EP, and Neuro Order to Cash processes, answering questions, resolving issues, and providing status updates to impacted business partners and IT teams.
• Find opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, IT, or industry-specific change initiatives.
• Develop and maintain business process flows managed within the Order to Cash platform.
• Maintain a balance between business needs and strategies within IT standards to guide well-informed decisions.
• Remain accountable for change management, communications, and partner alignment in support of process improvements, break/fix solutions, and approved system improvements.
• Function independently with limited work direction and escalate as appropriate.
• Required Qualifications
• Education
• Minimum Bachelor's degree is required; Supply Chain, IT, or business focus is preferred.
• Required Experience & Skills
• At least 4+ years of professional experience is required.
• Experience in Supply Chain is required.
• Strong communication skills and the ability to interact with employees at all levels.
• Knowledge of CSV, SOX, and GxP compliance requirements.

Benefits

Additional Information

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit. Job Function: Supply Chain Deliver Job Sub Function: Deliver Excellence Job Category: Professional All Job Posting Locations: Raritan, New Jersey, United States of America Job Description: We are searching for the best Order to Cash Business Process Enablement Lead- Orthopaedics! Remote work options may be considered on a case-by-case basis and if approved by the Company. About Orthopaedics Fueled by innovation at the intersection of biology and technology, we're developing the next generation of smarter, less invasive, more personalized treatments. Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that's reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems. Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics' company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes Job Summary This role will be part of US Order to Cash Business Process Enablement & Reliability, collaborating with the Manager Business Process Enablement, Surgery, EP, & Neuro. The OTC Business Process Enablement Lead will be a key partner in the design and deployment of new or enhanced business processes, and root cause analysis and resolution of process issues that impact MedTech franchises while maintaining a customer-centric focus. This role will partner with Commercial, Supply Chain, IT, and Compliance to ensure integrated approaches are provided. This position serves as the Subject Matter Authority for US Region Order to Cash processes and will lead and coordinate business simulation and user acceptance testing.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Johnson & Johnson? Share your experience