Account Manager I

About the role

This position will work in office 5 days per week. The Account Manager I is an entry level position responsible for providing a best-in-class customer experience, serving as the first line of contact for our customers. They are responsible for ensuring all freight is serviced to meet/exceed the customer's standards, while also communicating customer needs and changes to the operations teams. They are expected to develop and maintain customer relationships, while achieving company defined operational metrics. What the Candidate Will Do Secure Capacity for Load Contact carrier to obtain status of load tendered; continue monitoring the shipment status and updating in the system, then notifying the shipper and/or Receiver and rescheduling when necessary Set-up New Locations (Shippers/Receivers); and/or Set-up new vendors Upload vendor profile sheet, assign vendor code, contact vendor to determine shipping dates, hours or operations, etc. Establish and maintain effective relationships with carriers, shippers and receivers through professional and timely communications and inquiry responses Correspond with customer and carrier regarding detention information Issue ComChecks within established guidelines Maintain current customer rates in the Transportation Management System Maintain up-to-date Fuel Surcharge by Customer Manage accounts receivables within specified guidelines

Requirements

• High school diploma or GED equivalent
• 0-1 years of experience, Entry Level
• Must be open to working 5 days in office
• Completed College degree
• Transportation/Logistics experience
• Knowledge of Microsoft Tools or Google Suite
• Benefits & Compensation for U.S. Employees
• About Uber Freight
• Candidate Privacy Notice
• Uber Freight is committed to protecting the privacy of our candidates. We collect and process personal data in accordance with applicable data protection laws. For detailed information on how we handle candidate data, please review our Candidate Privacy Notice .
• EEOC

Benefits

Additional Information

Schedule: Full Time Job Type: On-site Salary Type: Salary Req #: 2722

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Company Intel

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