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Oracle ARCS Consultant

External
jadeglobal logoJadeglobal · Pune, India
Full-timeOn-site1w ago
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Responsibilities

  • Liaise with client application lead for day-to-day activities.
  • Work in L2 support and Enhancements for issues related to Oracle ARCS
  • Tickets tracking, resolving and SLA management
  • Suggest Best Practices & improvements in the current ARCS landscape
  • Attend all internal and client meetings.
  • Coordinate with other teams, business users, Vendor (e.g. Oracle)
  • Help in patching and monthly closure activities.
  • Documenting and Maintaining SOPs and KEDB
  • 24x7 support for P1 issues.
  • Raise risks/issues (if any) on time.
  • Skills & Experience Required:
  • 10+ years of hands-on experience in L2 Application Support and Enhancements for Oracle ARCS
  • Well versed in with ARCS Architecture and Business processes of Reconciliation, Transaction Matching
  • Experience in understanding current architecture and providing improvement suggestions
  • Hands on experience in resolving tickets and meeting SLAs
  • Excellent communication skills
  • Ready to work 3pm to 12 midnight IST shift

Additional Information

Oracle ARCS Consultant1 Job Title: Oracle ARCS Consultant Job Type: Fulltime Location: Pune

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