Managing Director, Insights and Analytics

Responsibilities

• Business Ownership & Client Growth Strategy
• Own and grow a $3M+ portfolio of analytics and insights engagements across multiple clients.
• Partner with senior client leads to identify opportunities where insights and research can drive greater strategic impact.
• Serve as a trusted advisor to client leadership teams on analytics strategy, measurement frameworks, and insight development.
• Expand the role of analytics within client programs to drive measurable value and long-term partnerships.
• Support new business opportunities through pitches, RFP responses, and capability presentations.
• Lead, Inspire, and Develop Your Team
• Motivate and galvanize a team of next-generation researchers, foster curiosity, innovation, and excellence.
• Mentor and in some cases directly manage Directors, Senior Managers, and Analysts through structured development and coaching.
• Manage staffing, capacity planning, work allocation, and career progression.
• Build a culture centered on excellence, accountability, collaboration, and continuous improvement.
• Shape Integrated, Multi-Modal Insight Programs
• Oversee the strategic design of research and analytics initiatives spanning digital and social analytics, communications measurement, influencer intelligence, and primary market research
• Ensure insights are synthesized into clear strategic narratives that guide communications programs
• Guide teams in connecting analytics outputs to real-world communications, reputation, and business outcomes
• Champion the use of AI tools to improve efficiency, analytical depth, and output quality.
• Manage Financial & Operational Performance
• Lead budgets, forecasting, profitability, and staffing across a large portfolio.
• Partner with finance and account teams on pricing, renewals, and quarterly planning.
• Drive operational efficiencies, optimize delivery models, and identify opportunities to improve margins without sacrificing quality.
• Refine operating structures, processes, and resource plans to support scalability and growth.
• Drive Thought Leadership & Innovation
• Help position the agency at the forefront of data-driven communications by translating innovation into practical, client-facing solutions
• Develop case studies, frameworks, and thought leadership that elevate the Analytics practice's visibility and impact.
• Partner with leadership, innovation, and data engineering/technology teams to develop new research modalities and tools that enhance speed, depth, and sophistication of insights.
• Integrate AI tools into workflows to accelerate insight development, streamline analysis, and enhance strategic outputs.
• Champion frameworks and repeatable products that deliver efficiency and scalability across brands.
• This role is a perfect fit for you if:
• RC's values - Best Together, Impact-Obsessed, Excellence Expected, Evolve Always, Accountab

Benefits

Additional Information

At Real Chemistry, making the world a healthier place isn't just an aspiration-it's our everyday reality. Our drive to transform healthcare is informed by our blend of deep scientific expertise, human-centred creativity, and AI-driven insights, fostering a unique environment where innovation thrives and our people are impact-obsessed. As a global agency, we provide a full suite of services across healthcare communications and marketing to our clients, including top players in the pharmaceutical and biotech industries. Our #LifeatRealChem culture is rooted in our people-we believe we are best together and are committed to excellence for both our clients and colleagues. Whether you're a seasoned professional or just starting your career, if you share our passion for healthcare and connection, we invite you to explore our opportunities. Discover your purpose. Embrace innovation. Experience #LifeatRealChem. We are seeking a Managing Director, Analytics & Insights to lead strategic analytics, research, and insight generation for a portfolio of major healthcare communications clients. This leader will oversee a multi-million-dollar portfolio of client engagements and lead teams delivering advanced analytics, research, and measurement programs that inform audience, influencer, channel, and messaging strategies across integrated communications programs. This is a hybrid role, based in any of our US offices-including Boston, Chicago, Carmel, Lambertville, or Wilmington-or remotely within the US, depending on team and business needs.

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